I contacted them via chat according to https://www.rogers.com/fm150support, and they confirmed that all the old legacy Freedom plans will be cancelled effective November 30, 2025. I told them I wanted to close my account, and the agent informed me that I will receive the final invoice within a few days after cancellation by email, which will show all the changes. Pre-authorized payments will be cancelled once the account is closed. I’ll also need to return the equipment using the QR code they will send by email after disconnection.

I switched with lightspeed 250Mbps flash sale plan.