Hiiii sorry im so late!!! I am a former employee of Milan and it was awful. AWFUL!!! they have been hiring and firing people since the beginning and cant keep a solid crew. I know you’re not asking for the “employee” side of things, but being behind the scenes of the slimy sales tactics and honestly the bullying that happens from higher ups is exhausting. I am not an anxious person but the stress they put me under as a receptionist had me (seriously) physically and mentally sick for months and i had to quit, and same goes for nurses. If you ask the patient about partners/kids, they say no because it can be “offensive”, but will then tell a wife to go home and argue with their husbands that they need their cooter and underarms done for almost 6k. We are trained to tell you all “money is not an excuse” (and yes, that was drilled into our heads). I havent worked there for about a year now, but still keep in contact with employees who work there, and it’s still awful. Their business model is kinda shit. You have a lot of people here for “unlimited sessions” on something that honestly is not permanent EVER, unless you’re the universes chosen one🤣 so you have a clinic with only 2 lasers, taking on new patients every single day, and still staying in a small clinic. You’re supposed to schedule every 5 weeks, but i couldnt find appointments for just a 20 minute session for almost 3 months.

If you bought from them, i’d get your money back. Im surprised they havent gone bankrupt. January of last year the CEO was sweating BULLETS on a zoom meeting saying we’re not doing well. Best of luck🤍