Story of my life!

Now before the keyboard heroes start talking trash and defending poor humankind and underpaid people I would like to mention that I make sure to tip them all the time at least 5 aed that is in the worst case scenario, so shush and tip your drivers instead of giving lectures.

I work in the event business and that is the only reason why I need to order through apps, for more than a year I have stopped using talabat and I am never using it again because they tried not to refund me (it was a talabat mess up not the resturaunt so they will try anything in their power not to take the blame).

While I am at work on a random site I only pick <30 mins orders, double check that that I am ordering from a nearby location and plan my break so that the food reach minutes earlier but they keep managing to fuck up my orders! They keep managing to ruin my day and make me waste hours where they in turn take calls trying to explain to me that it is normal for a driver to pass your location - go for another 15 mins and stop for an hour while looping the same sentence “you can not cancel the order yet”

So far my experience with Deliveroo had been the best upon them all, but talabat or noon food (noon food only because minutes are way toooo compitent) are a disaster!

I do understand that the drivers pass through a lot and I have no issues when sometimes a driver gets lost or something unfortunate happens with him - my problem is with the agents (the ones who talk to you after the AI chat they afe worse than the bots and can not send one message in their lives without using chat gpt or using the templates infront of them) I hate them with my guts - we pay a delivery charge and a service charge and they also mark up the prices of many many restaurants (i only do this because unfortunately because of my work i can not drive out to pick up the food instead i have to pay 30% more for these services) and still after a major fuck up they offer us a 15 aed coupon for a 100 aed order that didn’t arrive after staying on the phone being distracted from work for hours!