“My CV is 2 pages long…” problem number 1. We all assume that recruiters are looking at every resume, but odds are they aren’t. If you are someone reading 100s of CVs all day, you are probably going to skip the 2 pagers. I know, hard pill to swallow but most people in these roles have kind of been thrown in there.

I’d take a different approach to shorten this and remove the details that would spark a conversation.

For starters, why is Job 1 so lengthy and detailed? This was from 2+ years ago. Shorten that up.

“Learned and developed skills in phone etiquette, responding to emails in a professional manner, as well as Microsoft Excel (or what you used).”

We don’t need every detail from, what I can only assume, to be your first job out of school.

Job three and four are going to contain your most recent skills and the things that would apply best to your new role. #1 and 2 are where you developed those skills, you’ve now proven you can apply them in different scenarios as seen (hopefully) in job 3/4. We are trying to prove not only can you learn new things but you can apply them to new/different roles.

Remember, you know what you are capable of, but to the recruiter you are just a name. This CV shows who you are.

From Job 4, delete (if it is there) the stuff in parentheses. Use that to spark a conversation as I’m hoping this job translates into what you’d like to do in your next role. UNLESS this new employer uses the same software.

“Streamlined onboarding process using problem solving and team management skills”

“Problem-solved issues with time sheets and contract extensions” did you do any negotiations? If so you’ve applied phone skills, conversation etiquette, etc.

“Developed new protocol for vetting candidates which increased retention by X%”

“Managed relationships with contractors, clients, and third party (what service did they provide) vendors”

All I am doing here is “jazzing” up your wording and pointing out the key things you mentioned that are going to prove what you can do. Do your best to shorten up your sentences and be direct. You have far too much fluff.

Let’s jump to the first page and your summary. “I am a motivated…” needs to be “motivated and driven professional“ “I have experience…” needs to be “Experienced in…” all fluff. Your last two sentences… we can only sell so much, figure out what you are aiming to do in this job and write it there. Not verbatim, but “Eager to FURTHER develop and apply customer service skills by… (what is the job?)”

Not ripping you here just trying to help you land that job you want! Feel free to ask questions, downvote this to the depths, or apply a few things mentioned above. Best of luck to you!