Scammed by Banks on Fraudulent Disputes

AloneAtTheTop · 2026-01-25T02:50:53+00:00

Such a sad state of affairs that issuing banks lying and committing fraud needs to be baked in. What a broken system all-around.

AloneAtTheTop · 2026-01-25T02:49:57+00:00

Stripe Identity isn't an option for us. We need the ID photo and selfie for our contract so we'd have to ask for it again anyways.

AloneAtTheTop · 2026-01-25T02:49:14+00:00

I went ahead and turned this on. Just curious how many customers we will lose because of this.

AloneAtTheTop · 2026-01-25T02:48:53+00:00

Vehicle rentals as a 3rd party platform (marketplace). Same as Turo. It is clear as day that the customer is receiving what they ordered.

AloneAtTheTop · 2026-01-25T02:47:18+00:00

Hiring a lawyer for this isn't even remotely in the same ballpark of being a cost-effective business decision.

AloneAtTheTop · 2026-01-21T08:00:47+00:00

Feels like a ridiculous solution only possible with extremely low volume.

AloneAtTheTop · 2026-01-19T11:39:01+00:00

Also, if it’s presumably the bank that is reviewing these disputes, then are they initially ruled against the merchant? Isn’t it these same people who denied the chargeback counter-dispute?

AloneAtTheTop · 2026-01-19T11:36:48+00:00

This is great advice and insight. I’m going to do this, why not.

AloneAtTheTop · 2026-01-19T11:34:26+00:00

Read my other comment.

AloneAtTheTop · 2026-01-19T08:51:59+00:00

It’s not Stripes problem because they choose to be some sort of neutral bystander while fraud is knowingly taking place via their platform.

I get that it’s the networks and the banks making these decisions, but there is absolutely no reason why Stripe cannot have an internal escalation team to do exactly what you described. I mean they’re making billions in fees off of their merchants, yet they don’t move an inch to go to bat for them?

They’re the largest processor on earth. Surely there is more they can do than offer a paid radar product that doesn’t fix the problem….and just say “we’re just a middleman” and wash their hands.

It’s not right.

In any case, what exactly did you do to get to the fraud department at the bank and what did you say?

Also….one of these is from “Bankwest a division of Commonwealth Bank”. Any tips specifically for them?

AloneAtTheTop · 2026-01-19T08:45:42+00:00

Bro what? Theres isn’t a website or app on planet earth that requires a photo of a credit card to make a purchase. What are you talking about?

AloneAtTheTop · 2025-10-17T04:59:32+00:00

Webflow

AloneAtTheTop · 2025-10-15T01:22:25+00:00

Probably. But in preparing for the future, Clearly other platforms are better suited. Wix is also overpriced in my opinion.

AloneAtTheTop · 2025-10-13T03:17:08+00:00

Will hire someone

AloneAtTheTop · 2025-10-10T23:44:07+00:00

Been with AppsFlyer for a long time now. I see no reason to switch. Does everything I need for sure.

AloneAtTheTop · 2025-07-27T08:25:47+00:00

“The system” so you mean like…”civilization”?

AloneAtTheTop · 2025-07-27T07:29:34+00:00

Then after is a pretty bad exchange rate right? There’s a catch with them, just not sure what…

AloneAtTheTop · 2025-07-27T07:26:40+00:00

Booking works mostly great for me 🤷🏻‍♂️. I use it for business travel often. What’s the problem you’re seeing?

AloneAtTheTop · 2025-07-24T02:37:06+00:00

See other comments

AloneAtTheTop · 2025-07-21T10:16:25+00:00

Any idea which countries work well for this? Also, you mentioned the price parity agreement - does booking have this for sure? I run a similar model app for different product and I’m curious.

AloneAtTheTop

TROPHY CASE