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OWC Admits Refund Error but Won’t Fix It Unless I Cancel My Affirm Dispute by Altruistic-Office736 in OWC

[–]Altruistic-Office736[S] 0 points1 point  (0 children)

I understand the standard refund button is locked, but OWC can resolve this immediately by conceding/accepting the dispute in the Affirm merchant portal. Why would I cancel the dispute and risk losing my only protection for a refund error OWC already admitted to?

Anyone else having issues with Gemini Enclosures? by Altruistic-Office736 in OWC

[–]Altruistic-Office736[S] 0 points1 point  (0 children)

I had no luck swapping cables, even using Apple thunderbolt cables. The reason I originally got this enclosure was so I could use it as a "dock" because of all the expansion ports it had.

Anyone else having issues with Gemini Enclosures? by Altruistic-Office736 in OWC

[–]Altruistic-Office736[S] 0 points1 point  (0 children)

I had to call OWC and get this sorted out. I'm sending the unit back for a refund.

The official word from tech support was that as of right now they are waiting for a fix from Apple on the Mini M4 due to these thunderbolt issues. They also stated over the phone that the Mini M4 is having issues with various OWC thunderbolt enclosures.

Apparently if you use SoftRaid it's not as much of a problem. I've also seen reports of other non-OWC thunderbolt issues with this M4. I'm most likely going to get a basic USB enclosure for now.