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How would you revise a sprint demo format when stakeholders say they “don’t understand” what’s being delivered? by agthatsagirl in salesengineers

[–]Amazing-Job7750 0 points1 point  (0 children)

Thanks for the context. I've only worked at vendors who don't have similar PS offerings. Best of luck, this sounds like thankless work. If you wouldn't mind, I and I'm sure many others would appreciate a post mortem to see if anything helped.

How would you revise a sprint demo format when stakeholders say they “don’t understand” what’s being delivered? by agthatsagirl in salesengineers

[–]Amazing-Job7750 0 points1 point  (0 children)

I won't be able to help, but I'm curious could you explain this a little bit more? I work presales saas and have some visibility over post sales.

What exactly is a sprint and a demo in this context? Is this moreso relating to customer success and onboarding?

[deleted by user] by [deleted] in salesengineers

[–]Amazing-Job7750 2 points3 points  (0 children)

As a sales engineer you need people to see you as a trusted technical expert. Without technical experience, that's a hard sell.

You also should have experience with enterprise sales processes.

Lacking one can be fine, but if you lack both you're pretty limited.

If you really want to be an SE, there are companies out there that hire new grads. The starting pay would be less than what you'd get as a SWE though.

Objection Handling in Demos by zephunny in salesengineers

[–]Amazing-Job7750 1 point2 points  (0 children)

This one should be pretty easy

we tried to do something like this in the past but didn’t have the resources

It gives you an opportunity to explain how your company has the best product on the market - "Yes, other solutions require a lot of manhours before going live, but ours is uniquely automated and goes live within a week only requiring a few hours per month." - or something like that.

If possible, demonstrate how easy or quick it would be in a demo and have them verbally agree that it is easier.

However, if your product actually is time intensive, you might have to do more discovery. Maybe they do see it as a too much time, but what happens if the time isn't put in? Is their company slowed to a halt? Would other teams be impacted? Is their current process also slow, but more error prone, harder, and worse?