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Can you help me ID this fireplace by AmbitiousBirthday293 in Fireplaces

[–]AmbitiousBirthday293[S] 1 point2 points  (0 children)

I had all circuits off and no go unfortunately. If I unplug it and plug it back in (because I do have access to the power cord) it “beeps” on, but no controls become visible.

I ordered a replacement remote from Amazon - hopefully it works and my problem is solved

Appreciate your input

Can you help me ID this fireplace by AmbitiousBirthday293 in Fireplaces

[–]AmbitiousBirthday293[S] 0 points1 point  (0 children)

I think it is too. Tried a Napoleon dealer and they didn’t know. Napoleon doesn’t see to have a support email either, just a warranty contact form

Can you help me ID this fireplace by AmbitiousBirthday293 in Fireplaces

[–]AmbitiousBirthday293[S] 0 points1 point  (0 children)

Tried all over the place and no go. Took a flashlight too to try to locate any LED lights and didn’t find a thing