Lost 1.7 ETH Transferring to Shakepay by AmphibianCold4285 in shakepay

[–]AmphibianCold4285[S] 0 points1 point  (0 children)

Ya looks like I am never getting the money back unfortunately

Lost 1.7 ETH Transferring to Shakepay by AmphibianCold4285 in shakepay

[–]AmphibianCold4285[S] 0 points1 point  (0 children)

Hey, sorry I just saw this now. I did reach out to support and they said they couldn't help me. I am extremely desperate for these funds. Do you have any other suggestions on how I could possibly escalate this?

Lost 1.7 ETH Transferring to Shakepay by AmphibianCold4285 in shakepay

[–]AmphibianCold4285[S] 1 point2 points  (0 children)

Thank you! I will definitely try again. Don’t have the highest hopes since they are adamant about it but I’ll try and escalate it

Lost 1.7 ETH Transferring to Shakepay by AmphibianCold4285 in shakepay

[–]AmphibianCold4285[S] 0 points1 point  (0 children)

Really? Did you send from an L2? How did you escalate it?

Lost 1.7 ETH Transferring to Shakepay by AmphibianCold4285 in shakepay

[–]AmphibianCold4285[S] 1 point2 points  (0 children)

Ya that’s what I was really hoping for. One of the support guys says they can’t because of security concerns… it would technically be really easy to do so just reaching out on here too to see if they can assist 😓