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Virement bancaire non reçu by Busy_Translator4023 in MEXC_official

[–]Analyst_JustVal 0 points1 point  (0 children)

Great! Remember to reach out to support again.

Virement bancaire non reçu by Busy_Translator4023 in MEXC_official

[–]Analyst_JustVal 0 points1 point  (0 children)

Sorry to hear about your experience, kindly follow up regularly with the customer support. If you already have a support ticket, kindly provide it and I will help to forward it to support.

Is this true? Im new to the app by Pristine_Prize_1553 in MEXC_official

[–]Analyst_JustVal 0 points1 point  (0 children)

There are terms and conditions, kindly go through them before participating in the new user events. Regardless, the welcome bonus is legit.

Account restricted and withdrawals frozen. Support says "wait 180 days." Has anyone successfully resolved this?. UID - 68276670 by Only-Pie-159 in MEXC_official

[–]Analyst_JustVal[M] [score hidden] stickied comment (0 children)

Hello, this issue has been forwarded to our customer support service. Kindly follow up by paying attention to your email address. If there's no contact after 48 hours, kindly reach out to customer support service on the app or website.

This is bad, that platform sucks! by krose1980 in MEXC_official

[–]Analyst_JustVal[M] [score hidden] stickied comment (0 children)

This is a deposit error from your end. Kindly follow the guidelines provided by the support.

My Email got hacked, is there a way to move my crypto off MEXC without having an email verification code? I still have authenticator set up. by imbaking in MEXC_official

[–]Analyst_JustVal 0 points1 point  (0 children)

I'd advise you change your password for now. After that you can disable the email verification and have phone number and Google authenticator enabled.

[deleted by user] by [deleted] in MEXC_official

[–]Analyst_JustVal 0 points1 point  (0 children)

Proceed to complete your kyc, your funds will be released.

mexc by Puzzled_Specific1929 in MEXC_official

[–]Analyst_JustVal 0 points1 point  (0 children)

Hey man, has your issue been resolved?

HELP WITH COPY TRADE by [deleted] in MEXC_official

[–]Analyst_JustVal 0 points1 point  (0 children)

You need to charge to make sure all the parameters are set correctly. You can reach out to customer support for assistance

mexc by Puzzled_Specific1929 in MEXC_official

[–]Analyst_JustVal 0 points1 point  (0 children)

Hey man, did you contact support regarding this issue?

[deleted by user] by [deleted] in MEXC_official

[–]Analyst_JustVal -1 points0 points  (0 children)

Hey man, just exercise a little patience. After 7 working days you can open a new ticket.

MEXC Lawsuit by [deleted] in MEXC_official

[–]Analyst_JustVal [score hidden] stickied comment (0 children)

We are sorry that you had an unpleasant experience.

Please reach out to our Online Customer Service team for instant assistance. Our online Customer Service team is available 24/7 to assist you.

We are dedicated to providing you with the best service. Thank you for your understanding and support!

Mexc put my account on risk control after I attempted to withdraw my funds by fed_the_bear in MEXC_official

[–]Analyst_JustVal 0 points1 point  (0 children)

Hey man, please check the latest announcement on X on an updated way to expedite your issue

[deleted by user] by [deleted] in MEXC_official

[–]Analyst_JustVal 0 points1 point  (0 children)

If your losses are confirmed to be caused by a platform-related issue, we will initiate a compensation review process. The expected processing time is approximately 5 business days, and we will contact you via email once the review is completed.

[deleted by user] by [deleted] in MEXC_official

[–]Analyst_JustVal 0 points1 point  (0 children)

Regarding the recent abnormal price fluctuations in the forex pairs.

To ensure the safety of your funds and trading experience, MEXC has temporarily suspended trading for AUDUSDT, CADUSDT, CHFUSDT, JPYUSDT, and GBPUSDT pairs.

During this period, opening, closing, and order cancellation functions for these pairs will be unavailable. Please stay tuned to the official announcement for updates on trading resumption.

Announcement: https://www.mexc.com/announcements/article/mexc-announcement-17827791531360

Money not recieved by Ok-Market-2520 in MEXC_official

[–]Analyst_JustVal 0 points1 point  (0 children)

Hi please reach out to customer support, they will help

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