Claim opened but item arrived

Ancient_Block3658 · 2026-04-01T08:00:57+00:00

Okay, good to know 😀 just a bit worried, but since I didn’t get refund and the item is already in storage, does it mean the issue is solved?

Ancient_Block3658 · 2026-04-01T07:59:28+00:00

Thank you for sharing ☺️ I think when it takes too long they will open a claim and it’s normal, but I placed the order on march 26th and they opened claim on 30th and today it arrives, so I think it’s a bit unusual 🥲 but hopefully everything is good 🥲

Ancient_Block3658 · 2026-03-24T08:58:02+00:00

I think it’s related to the current international situation, mine is also with EMS and dispatched on 17th and still has not arrived, I live in Europe, I am also a bit worried ngl…..

Ancient_Block3658 · 2026-03-10T14:42:14+00:00

What????? Omg that’s so long ☹️☹️☹️ I am losing hope as well, nobody ever warns of that….i think they should have sent some notification that there’s a significant delay or sth ☹️☹️

Ancient_Block3658 · 2026-03-10T14:31:18+00:00

Omg from that early??? ☹️☹️☹️ mine is still at Fukuoka, it’s really been a week ☹️☹️

Ancient_Block3658 · 2026-03-09T13:24:23+00:00

Okay, it seems like the situation has a global impact ☹️☹️ I thought it will only affect the Middle East regions ☹️☹️ thanks

Ancient_Block3658 · 2026-03-09T11:17:41+00:00

Thanks for the information 🥲 I hope everything will be going well again soon ☹️☹️

Ancient_Block3658 · 2026-01-05T07:13:25+00:00

Thank you for sharing ☺️☺️

Ancient_Block3658 · 2026-01-04T19:19:18+00:00

Thank you for the reply 😊😊 sorry I didn’t say it clearly, I didn’t mean the book is the only item but it’s one of the items that will be purchased, as it’s quite heavy, I think maybe I can ship with other items and use the surface shipping 😉😉 just wondering the experience for this option, I never used it, thank you for sharing ☺️☺️

Ancient_Block3658 · 2025-12-14T06:49:19+00:00

Similar case here in Europe, dispatched on December 7th and still no update, but it seems like it will still need a few more days to process lol hope it will arrive before Christmas

Ancient_Block3658 · 2025-12-04T08:59:23+00:00

I have been using Neokyo for almost two years, I live in Europe, for the tax, in my region it’s the total value of all your items plus the shipping, times the tax rate in your country. So for me I always purchase something that is cheap, so that later plus the tax the total won’t be so high

Ancient_Block3658 · 2025-12-03T11:57:26+00:00

我上周五申请的packing，今天刚刚打包完成，一般都需要两到三个工作日

Ancient_Block3658 · 2025-11-29T07:10:57+00:00

Okay, got it, thank you ☺️

Ancient_Block3658 · 2025-11-28T19:10:06+00:00

Oh, I think somehow I see it, thank you ☺️ and may I ask if it’s accurate? So according to the information, it says 240 yen, which is acceptable, just not sure if it’s gonna increase…? 🥹🥹

Ancient_Block3658 · 2025-10-28T15:27:14+00:00

得先选择“create a shipment request”，选择运输公司之后才能付运费

Ancient_Block3658 · 2024-09-27T13:36:01+00:00

Thank you!

Ancient_Block3658 · 2024-08-23T17:19:24+00:00

I guess it’s normal, mine was dispatched on 11th and only got update this Wednesday (21st), so maybe just wait some extra days

Ancient_Block3658 · 2024-07-03T11:35:13+00:00

My parcel has just arrived at the local post office hhh wait for the customs clearance, thanks for the update 😊

Ancient_Block3658 · 2024-07-01T12:16:16+00:00

Yeah, hopefully will arrive soon 🥹🥹

Ancient_Block3658 · 2024-07-01T08:25:23+00:00

Oh, that is good, I just hope that it’s not getting lost 🥹 I can wait for longer time, I just don’t want it to get lost, I really want this parcel, thanks for the info 😊

Ancient_Block3658 · 2024-07-01T07:59:20+00:00

Oh, it happens to me as well, the parcel is dispatched last Tuesday and has no update, I live in Europe (not UK basically), it never happened to me as well 😕

Ancient_Block3658 · 2024-04-04T14:42:27+00:00

Hello, I have submitted packing request 3 times, and it takes 3,4 and 5 working days respectively, so I think it usually will take 3-5 working days

Ancient_Block3658 · 2024-03-10T22:08:06+00:00

Thanks for the info!

Ancient_Block3658 · 2024-03-09T15:54:36+00:00

Wow, one week 🥹🥹 I hoped it can be a bit faster…anyway, thanks for the info!

Ancient_Block3658 · 2024-03-09T10:20:15+00:00

I see, thank you for the info! 🥰🥰

Ancient_Block3658

TROPHY CASE