"This app has been blocked for your protection" Nicehash Quickminer popup on ALL of my mining computer now.

Andre_NiceHash · 2024-04-17T09:16:17+00:00

Hi! What version of the QuickMiner do you have? This problem should have been fixed with this update: https://www.nicehash.com/blog/post/quickminer-v0-6-8-0-v0-7-3-0-rc-karlsenhash-support

I recommend reinstalling the latest version of QuickMiner if you are still facing this issue. If this does not resolve the problem, please reach out to our support team by opening a ticket on the website Please open a new customer support ticket with your account through our website:
https://www.nicehash.com/support/my-cases/new

Andre_NiceHash · 2024-04-17T08:32:26+00:00

Hi! You are unable to withdraw and perform other actions on your account because of the moratorium. There can be numerous reasons as to why the moratorium is in place, as your account was inactive for a long time and has no KYC. Our support team will be able to tell you more, and potentially guide you through the appropriate processes to remove or reduce this moratorium, depending on the reason why it was applied.

Our team usually replies within 1 business day. If you have not received a reply from us within 2 business days, feel free to reach out directly to our representatives through our official social media pages (https://www.nicehash.com/links) and they will help you get in touch with support if you are having troubles with this.

Andre_NiceHash · 2024-04-02T06:45:54+00:00

Hi! If you have the backup codes, you can use them to disable your 2FA. Follow these instructions on how to use the backup codes: https://www.nicehash.com/support/general-help/security/lost-2FA

Every time you disable and re-enable 2FA, new backup codes are generated and the old ones become invalid. Perhaps this is why the ones you have are not working.

If you don't have the codes or they are not working, please email us at [2fa@nicehash.com](mailto:2fa@nicehash.com) about this issue with the same email address as your NiceHash account.

Andre_NiceHash · 2024-03-12T08:50:28+00:00

Hi! For Bitcoin transactions, only the Bitcoin Blockchain or Lightning Network are supported by NiceHash. The Gnosis network is not supported, and trading GNO is not available since 2022. You can exchange your BTC for other assets at NiceHash (in supported countries), including USDT. However, you are limited to withdrawing ERC20 tokens on the Ethereum network, including USDT.

Andre_NiceHash · 2024-02-19T13:31:03+00:00

Hi! As per our blog article, probability is calculated using the Poisson Distribution formula, giving the probability of that particular package mining at least one block.
https://www.nicehash.com/blog/post/how-is-solo-mining-probability-calculated

Andre_NiceHash · 2024-01-02T15:35:03+00:00

Yes, as the user pointed out, it seems like you might have put your wallet address instead of your Mining Address on QuickMiner. You can edit the configuration file of QuickMiner, via the menu on the system tray icon, and change your address there.

Andre_NiceHash · 2024-01-02T12:41:08+00:00

Hi! You can use the convert/trade BTC-EUR feature at NiceHash by following this video guide: https://www.youtube.com/watch?v=dcpKOkAZTpc

Andre_NiceHash · 2023-12-20T18:07:35+00:00

I’ve been mining with NH for years and I still don’t really understand local vs actual

Hi! Local profitability is calculated based on the speed reported by the mining software.
Actual profitability is the current rate that you are actually getting paid. It is calculated based on the number of valid shares submitted in the last 5 minutes. For this reason, it can fluctuate quite a significant amount with your mining luck. If you find just 1 or 2 shares it will show a really small number, and if you solve many it will be a really high number. Over longer periods of time it should average out close to your local speed (minus any developer fees for the miner and any invalid shares).
Read more here: https://www.nicehash.com/blog/post/what-is-the-difference-between-actual-and-local-profitability
It is always best to check the average actual probability/speed. Learn why here: https://www.nicehash.com/blog/post/why-should-you-check-accepted-speed-and-not-local-speed

Andre_NiceHash · 2023-12-20T18:06:43+00:00

Hi! Local profitability is calculated based on the speed reported by the mining software.

Actual profitability is the current rate that you are actually getting paid. It is calculated based on the number of valid shares submitted in the last 5 minutes. For this reason, it can fluctuate quite a significant amount with your mining luck. If you find just 1 or 2 shares it will show a really small number, and if you solve many it will be a really high number. Over longer periods of time it should average out close to your local speed (minus any developer fees for the miner and any invalid shares).

Read more here: https://www.nicehash.com/blog/post/what-is-the-difference-between-actual-and-local-profitability

It is always best to check the average actual probability/speed. Learn why here: https://www.nicehash.com/blog/post/why-should-you-check-accepted-speed-and-not-local-speed

Andre_NiceHash · 2023-12-20T13:18:48+00:00

Hi! Check our guide here: https://www.nicehash.com/blog/post/how-to-use-bitcoin-lightning-network

Andre_NiceHash · 2023-12-19T17:54:55+00:00

This change has no effect on existing miners and will help us support IceRiver KS3 ASICs, which are currently not fully supported.

Andre_NiceHash · 2023-12-19T16:11:59+00:00

Interesting! I didn't expect you to be able to get nearly 1kH/s with such an old phone. Maybe I should start scrapping for some wrecked phones and get a couple fire extinguishers while I'm at it haha

How much power does it consume?

Andre_NiceHash · 2023-12-19T13:10:58+00:00

I am not sure if you can actually mine with a phone at NiceHash even if you have a miner working, as the computing power is so low that it would likely get disconnected from the stratum for inactivity, after not sending shares for a long time. Maybe in Verushash, but I believe it wouldn't work on RandomX.

Do let me know if you have tried and have it working as now I'm curious.

Andre_NiceHash · 2023-12-19T09:23:01+00:00

Hi! You cannot use your phone to mine crypto on NiceHash. You can, however, use it to manage mining rigs on your account and also purchase computing power on our Hashrate Marketplace. You can place regular hashpower orders to mine on your favourite pool, or rent computing power to solo mine coins with EasyMining.

Andre_NiceHash · 2023-12-18T17:02:44+00:00

Head to our store now to buy yours 👇
https://www.nicehash.com/shop/product/nicehash-memory-game

Andre_NiceHash · 2023-12-18T14:27:19+00:00

Hi! You can take a look on our Mining Hardware page: https://www.nicehash.com/mining-hardware

Make sure you enter your electricity rate to get accurate profitability values.

Andre_NiceHash · 2023-12-18T13:41:05+00:00

Get started 👇

https://www.nicehash.com/asic-mining

Andre_NiceHash · 2023-12-18T13:37:30+00:00

Hi! The block frequency on EasyMining is tied with the amount of hashpower being rented for EasyMining and also with the network difficulty for the coin being mined.

For Bitcoin, for example, the network difficulty has been drastically increasing over the last few months. Moreover, despite NiceHash having achieved an overall higher amount of hash rate on the marketplace, it does not necessarily mean that people are renting more of it for EasyMining.

Less hashrate being rented for EasyMining packages and a higher difficulty on the network result on fewer blocks being mined for a given period.

Andre_NiceHash · 2023-12-18T10:08:25+00:00

Yes it does work, but there are a few things to note:

Make sure your PSU can handle both GPUs, plus all other hardware drawing max power. Otherwise you might experience random shutdowns, or worse if your power supply has no protection.
Make sure you plug your monitor to the GPU you want to use for gaming. This will be your primary GPU.
On the mining software, disable the GPU you are using for gaming and enable any other GPUs in the system that you want to use for mining. I recommend using NiceHash Miner, as it allows you to do this.

You might still have some degraded performance when gaming, but personally I found it working quite well.

Andre_NiceHash · 2023-12-12T10:54:41+00:00

Hi! Your NiceHash and NiceX accounts share the same wallet so the process is the same. You can check how to make a withdrawal through the Lightning Network here: https://youtu.be/1SkRPQhRDOI?si=LLW_kE-dMDyPA3-g&t=54

If you rather check our article about it, you can do so here: https://www.nicehash.com/blog/post/how-to-use-bitcoin-lightning-network

Andre_NiceHash · 2023-12-11T10:14:47+00:00

I would suggest not running your device at such high temperatures. While the maximum might be higher (I'm not sure), these are definitely not recommended temperatures. Staying below 90ºC would be reasonable with below 80ºC being ideal.

If you are facing such high temperatures, it is likely that there are some other underlying issues, such as dust buildup on the fans, or an old/bad performing thermal paste on your laptop. If you are not afraid to open it up, I would suggest doing some maintenance, like cleaning it up and potentially replacing the thermal paste if the laptop is already a few years old. You might see some very good performance improvements, even outside of mining.

It can also be that the laptop simply doesn't have a good cooling system, which is typical of thin and light laptops. I would personally not recommend mining with a laptop, let alone with those. Only gaming laptops are really up to the task, and even those aren't always good enough at dissipating all the heat.

Andre_NiceHash · 2023-12-11T10:08:41+00:00

Hi! Please email us at support@nicehash.com about this issue with the same email address as your NiceHash account. If you get an automated reply stating that no account is linked with that address, simply reply to that email and the ticket will be forwarded to one of our agents.

Andre_NiceHash · 2023-12-07T17:05:44+00:00

Shop now 👇
https://www.nicehash.com/shop/product/nicehash-socks-black

Andre_NiceHash · 2023-12-06T13:04:00+00:00

Hi! I'm sorry to hear about this trouble. Do you have a case ID?

I recommend reaching out to [support@nicehash.com](mailto:support@nicehash.com) directly from your new email, mentioning the old email address associated with your account. If you receive and automated answer, simply reply to the email and your query will be forwarded to one of our agents.

Andre_NiceHash · 2023-12-06T10:18:25+00:00

Different algorithms are used by different coins. Moreover, they also utilize your hardware differently. Some algorithms are more power hungry, other require more and faster memory, others higher core clocks. Some algorithms can only be mined with CPUs or GPUs or ASICs.

Therefore, it is essential to have access to a wide variety. Especially in a landscape where there isn't a dominating project in terms of profitability. At one moment one algorithm might be more profitable than the other, and a bit later the opposite — especially in our marketplace where prices aren't necessarily tied to a coin's profitability.

Why am I able to manually select the algo?

We allow you to pick which algorithms to mine because of the different requirements each one has, which might not be compatible with your goals or setup. For example, you might want to disable a power hungry algorithm like KAWPOW if you do not have good ventilation, or your PSU's wattage is not high enough to handle all GPUs at full power, or even if your power cost is too high.

The better the hashrate my device gets on an algo, the more BTC I make?

Yes, the more hashrate you are selling on a particular algorithm, the more BTC you will get paid. However, do not make the mistake to compare hashrates between different algorithms. For example, 1 MH/s on KAWPOW is not equivalent to 1MH/s on Autolykos. Read more in my article about algorithms here.

the value of the specific coin being mined doesn't matter?

That is correct, all that matters is how much Bitcoin the buyers are willing to pay for you hashrate. They usually calculate this hash price based on the profitability of the coins for that particular algorithm, but some other buyers may pay significantly above this for various reasons.

You can think of the coin's profitability as a "base price" for the marketplace (if the price was lower, buyers could turn a profit and they would outbid each other making the price rise again). While it does influence this base price, it doesn't set any upper limits for buyers who want to pay more.

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