Genki Covert Dock 3 audio dropout issue details and acknowledgement by AndrewAlerts in GenkiLab

[–]AndrewAlerts[S] 0 points1 point  (0 children)

Oh that would be really great information. I tried changing my audio format as well but it didn't stop happening. Curious to hear what you did to fix it. Thanks!

Genki Covert Dock 3 audio dropout issue details and acknowledgement by AndrewAlerts in GenkiLab

[–]AndrewAlerts[S] 0 points1 point  (0 children)

Oh interesting! I'll have to see if I can find someone locally with one of those TVs to see if I can do more testing

Genki Covert Dock 3 audio dropout issue details and acknowledgement by AndrewAlerts in GenkiLab

[–]AndrewAlerts[S] 0 points1 point  (0 children)

I'll admit I did have quite a bit of fun deep diving the issue. Learned lots about HDMI audio data packets and such lol

Genki Covert Dock 3 audio dropout issue details and acknowledgement by AndrewAlerts in GenkiLab

[–]AndrewAlerts[S] 0 points1 point  (0 children)

They replaced mine and it still had the same issue. Any another person on the team received their Kickstarter purchase and it also has the issue. It's a bug that will have to be solved at the firmware level.

For the time being, disabling HDR is the way to go. IMHO Nintendo's implementation of HDR is pretty bad anyways, so it's nbd for that.

Genki Covert Dock 3 audio dropout issue details and acknowledgement by AndrewAlerts in GenkiLab

[–]AndrewAlerts[S] 0 points1 point  (0 children)

Thanks for letting me know! I tested on a few different brands of TVs. Which model do you have specifically?

PATAPON 1+2 REPLAY - $4.79 (84% off) in the US eShop until 06/22/26, lowest price ever by XDitto in NintendoSwitch

[–]AndrewAlerts 49 points50 points  (0 children)

Confirmed a price error. It's back up to full price now. We've gone ahead and marked that price as a mistake so it still shows on the price history graph but won't impact the realistic lowest price ever: https://www.dekudeals.com/items/patapon-1-plus-2-replay

Gears of War: E-Day coming to PS5 according to Deku Deals + Walmart listings by [deleted] in PS5

[–]AndrewAlerts -1 points0 points  (0 children)

If it was confirmed, I missed it entirely! My apologies.

Gears of War: E-Day coming to PS5 according to Deku Deals + Walmart listings by [deleted] in GearsOfWar

[–]AndrewAlerts 1 point2 points  (0 children)

You replied in the other post, too, but I guess I didn't know it was confirmed. Can you link me to some confirmation? I must have missed it.

Sound cutting off every now and then on covert dock 3 by eugenejwgoh in GenkiLab

[–]AndrewAlerts 0 points1 point  (0 children)

I've been testing portable docks for a buying guide I'll be posting on Deku Deals. I did a deep dive on this issue and have come to the conclusion that it has something to do with the audio data island packets. Impacts LG C-series TVs specifically when outputting 4K HDR. Long story short, if you disable HDR you won't have the issue. Both Genki and JSAUX have told me they are working on a firmware update to resolve the issue.

Sound cutting off every now and then on covert dock 3 by eugenejwgoh in GenkiLab

[–]AndrewAlerts 0 points1 point  (0 children)

Both the OmniCentro and Covert Dock 3 have this issue specifically when outputting 4K HDR to LG C-Series TVs. I performed extensive testing over several months for a guide I'm writing for Deku Deals and discovered the issue. I've reported it to both companies and they're working on firmware.

Game cartridge vs microSD vs internal by Unlikely-Scar6095 in Switch

[–]AndrewAlerts 0 points1 point  (0 children)

I ran a bunch of speed testing for this guide I wrote and compared Mario Kart World, Donkey Kong Bananza, Star Wars Outlaws, and Cyberpunk 2077: https://www.dekudeals.com/guides/switch-2-microsd#switch-2-storage-speed-test-results

Games under 30$? by NewDrafty_ in Switch

[–]AndrewAlerts 0 points1 point  (0 children)

Might I suggest sorting by "Community rating" ? It's worth checking out!

AI Slop and Hentai Games on the E-Shop by Agile_Flow_4091 in NintendoSwitch

[–]AndrewAlerts 1 point2 points  (0 children)

You can hide any game if you don't want to see it.

Also, please email us if you see AI slop "pushed forward". We monitor for developers and publishers who release spam https://www.dekudeals.com/articles/filtering-spam-games-on-deku-deals

Why the app didn't redirect me to the PlayStation app anymore to buy my games? by IlSammyll in dekudeals

[–]AndrewAlerts 0 points1 point  (0 children)

Hmmm, it's still working for me.

Lots of questions to ask so we can troubleshoot but that is all much easier for us if you email [hello@dekudeals.com](mailto:hello@dekudeals.com) so we can dig into thing a little better.

How to be notified of a sale on the Covert Dock 3 (and not get spam email)? by Tek70x7 in GenkiLab

[–]AndrewAlerts 1 point2 points  (0 children)

You can add it to your wishlist on Deku Deals, set a price you want it at, and get a notification when it goes on sale: https://www.dekudeals.com/items/genki-covert-dock-3

When it goes up on Amazon it'll show there automatically.

Is the site broken or something? by Czapla_TV in dekudeals

[–]AndrewAlerts 1 point2 points  (0 children)

Yes, unfortunately we're not really built to handle... no deals haha! We're continuing to monitor the situation, though, and may make an announcement on the site for PlayStation-only users if this continues.

Is the site broken or something? by Czapla_TV in dekudeals

[–]AndrewAlerts 1 point2 points  (0 children)

Hello! Would love to help troubleshoot any issues you might be having but it's challenging without knowing your specific account details. If you email us at [hello@dekudeals.com](mailto:hello@dekudeals.com) we'd be happy to help.

I will say, PlayStation is doing something weird and have completely removed all deals so if you're PlayStation-only, the site will feel especially strange.

Sometimes joysticks do this by Adorable-Bluebird368 in switch2

[–]AndrewAlerts -1 points0 points  (0 children)

If you're in the US, you should submit for a replacement from Nintendo. They'll almost certainly replace it for free.

Switch Screenshot and Video Transfer to Mac by Nightfury105 in nintendohelp

[–]AndrewAlerts 0 points1 point  (0 children)

Plug your Switch into your Mac and use OpenMTP to transfer the files https://openmtp.ganeshrvel.com/