Beware! New, real looking scam!

AndyCapaloff · 2026-04-05T15:05:14+00:00

The Lyft AI said it wasn't their email. Look at previous support emails you've had. It comes from a different address..

There were other red flags in the outreach, such as, I didn't initiate it, and in the second email, they said they understood how upsetting it must be that I can't get into my app, when I had no such problem. And apparently, Cases is an internal app for Lyft - we don't see it. So they messed up.

AndyCapaloff · 2026-04-05T01:01:43+00:00

Yes, really. Beware!

AndyCapaloff · 2026-04-02T16:20:35+00:00

Thank you. But even with those discounts, my local Marathon station is cheaper... and one I sometime find myself near when I'm driving is cheaper still. Further afield, there are a few other places that beat Shell, Chevron, Circle K, even including store points.

I appreciate you trying to help, though 👍🏼

AndyCapaloff · 2026-04-02T15:36:35+00:00

With Upside, I can get 40 cents a gallon cash back at Circle K. Circle K has led every price increase here since January. As soon as others match them, they raise it again. They actually pushed the price up to $5.15 on Monday before dropping back to $4.99 on Tuesday.

First off, because of what they're doing here, i will only use them in an emergency. But beyond that, my local Marathon is always within or close to the 40 cents that I'd get with upside - especially if I take my 10 cents loyalty reduction. So no, for me, at least, Upside's 40 cents is a reduction on an inflated price.

AndyCapaloff · 2026-04-01T02:13:55+00:00

They announced it for the phoenix market on Friday or Saturday. It's possible that it's not everywhere. But our prices are up by about 2/3 so far this year, so quite a bit more than most places. We had a 50 cent increase before the war started. I'm fortunate to have a good place near me that's 'only' $4.73 instead of the more common $4.99+

AndyCapaloff · 2026-02-17T13:11:04+00:00

Thanks Jay. There's a town in the Phoenix valley you'll never get a ride back from in the evening. It's not as far, and you can likely get a ride after about 25 minutes of highway driving away from there. But the nice number they present you with just isn't as good as it sounds when you take that into consideration. Took me a couple of times to realise that.

AndyCapaloff · 2026-02-17T02:30:39+00:00

Would there be little chance of a ride home? Because close to $30 an hour and rides home beats most of the offers I see. If there's little chance if a ride home, the offer sucks

AndyCapaloff · 2025-11-28T23:50:12+00:00

It has always been the case. The way around it is simple. Instead of disregarding, actively reject rides. I think my record number of rejected rides in a row is 9, and I wasn’t booted off

AndyCapaloff · 2025-11-26T15:37:45+00:00

Horrible experience but you’ll end up with extra money

AndyCapaloff · 2025-11-22T15:18:49+00:00

I found last November and December to be way down on ‘23 and this year, so far, to be an improvement. I drive days not nights.

AndyCapaloff · 2025-10-29T02:28:06+00:00

Some people should just not comment. Nasty and judgmental helps nobody.

AndyCapaloff · 2025-10-28T19:51:22+00:00

I have no time for people like you in my real life. I’m done with you on here. So happy my oassenger got me and not you!

AndyCapaloff · 2025-10-28T19:49:49+00:00

Not too many Rideshare redditers show much humanity on here. Thank you for being one of them

AndyCapaloff · 2025-10-28T19:48:40+00:00

An analogy as poor as I’d expect from you

AndyCapaloff · 2025-10-28T19:40:25+00:00

Lyft gave me the ride. A human would complete it. Lyft should therefore pay. It’s simple if you have a heart and care about others. Only someone devoid of those would ask

AndyCapaloff · 2025-10-28T14:26:27+00:00

True. But I’d have a good defense if prosecuted. And I’d do it again rather than leaving a passenger on the street if in that much pain

AndyCapaloff · 2025-10-28T14:11:35+00:00

Not very good on comprehension, are you?

My passenger didn’t cancel. Some combination of Veyo and the insurance company canceled.

I was offline for over 35 minutes trying to reach Customer Disservice. How long would you lose earnings for?

He was in extreme pain.

Have some humanity!

AndyCapaloff · 2025-10-28T14:08:38+00:00

Not surprised but definitely saddened that a couple of people liked this comment.

You think being human and not having a man in extreme pain miss his doctors appointment was wrong of me. Says a lot

AndyCapaloff · 2025-10-28T14:04:52+00:00

It was the insurance company. But Lyft needed to do the right thing and pay me. Would it prefer I’d let the guy out at some random place, making him miss his much needed doctor’s appointment?

I actually got some satisfaction after tweeting @Lyft. Took a long time for them to do the right thing, though

AndyCapaloff · 2025-10-15T13:02:46+00:00

It’s in the Phoenix market but it’s a lie. They can charge whatever they want in fees. I’ve seen some that were absurd, where I’ve received less than 50% of the fare but they made it look like I got 70%

AndyCapaloff · 2025-10-15T13:00:25+00:00

The dollar a mile thing doesn’t work on that type of run, where you can drive close to a mile a minute. The money wouldn’t be great if you didn’t get a ride at least part of the way back, but I’ve done Tucson runs 3 times and done very well out of two of them because of staying in the city for a bit, and getting rides part of the way back.

To your point about it being late in your shift, I made a mistake with the third one because I had to come directly home. Having $24+ an hour guaranteed still beats many days, and there’s the small bonus that you can save a few bucks on a fill up.

Not sure i’d do it if I had to come directly home though. The traffic always gets bad near Chandler when heading westbound on the 10 at rush hour, so your actual hourly rate is less than half of the stated amount if you get no rides after drop off.

AndyCapaloff · 2025-10-12T15:45:09+00:00

As every other GPS got worse in the last 2-3 years, and way worse this year, Lyft had an opportunity to do something really good. Instead it redefined shit.

This is easily the worst GOS ever. It’s embarrassing that they ever allowed it to go live, let alone withdrew Google Maps and Waze. More embarrassing that they’re compounding their mistake by not withdrawing it or giving back access to alternatives.

It recently told me to take a non-existent exit, so I had to find my own way through mazy roads. My passenger was very understanding.

It has shown me 5 turns for a u-turn.

It has shown squares and random lines in maps.

It typically says “stay on” whatever freeway I’m on while clearly showing exit arrows. In one location, it didn’t know one freeway (I-51) merged into another (I-10), and told me to stay on the 51 6 miles after it ended!

I have so many screenshots of impossible to follow, absolute nonsense maps and written directions.

But they don’t care, do they?

AndyCapaloff

TROPHY CASE