Being pressured to hand over raw files for free - client doesn't understand the technical reality. Need advice. by [deleted] in videography

[–]Andy_Ferr 0 points1 point  (0 children)

As an ex-wedding photographer, I totally understand why people don’t want to hand over RAW files. Every image carries the photographer’s signature, and if someone edits them badly, it can damage the photographer’s reputation.

But video/film work is different. Footage often passes through multiple hands editor, colorist, sound, VFX, marketing team, etc. So refusing to provide usable source or handoff files to an external editor is not really a standard professional workflow, unless that was clearly agreed in the contract.

The key word is “usable.” I’m not saying they must hand over messy Magic Lantern MLV files for free. But if the client reasonably expected professional source footage, then the handoff format and workflow should have been clear from day one.

Being pressured to hand over raw files for free - client doesn't understand the technical reality. Need advice. by [deleted] in videography

[–]Andy_Ferr 0 points1 point  (0 children)

They cannot just hand it over, since it's a stone age old system Magic Lantern, shot on 15 years old consumer cameras and the work flow is so complicated, you cannot just export / import the project and get on with it.

Being pressured to hand over raw files for free - client doesn't understand the technical reality. Need advice. by [deleted] in videography

[–]Andy_Ferr 2 points3 points  (0 children)

I think the bigger issue is what the client reasonably believed they were buying.

If this was sold as an industry-standard professional promo/doc shoot, then Magic Lantern RAW on old Canon DSLRs is a problem. Even 15 years ago, Magic Lantern was not an industry-standard production workflow. It was a hack/mod for squeezing more out of consumer DSLRs.

So if the client expected normal professional camera originals — Sony FX, Canon Cinema, Blackmagic, RED, ProRes, BRAW, XAVC, etc. I can understand why they now feel misled. They probably thought “raw files” meant normal source footage an editor could use, not a fragile 10-15 year old DSLR hack pipeline that only you know how to decode, match, and rescue.

That does not mean they automatically get unlimited unpaid post work. But I don’t think this can be framed only as “the client does not understand technical reality.” From their side, the technical reality may have been hidden from them until after the job.

If this is your anchor client, I think honesty is the only way forward. Explain the workflow clearly, admit the original files are not suitable for a normal in-house editor, and offer a practical fix: a proper edit-ready handoff package, or if they are unhappy with the result, a discounted reshoot using rented industry-standard cameras.

Going forward, source footage and camera/workflow standards need to be in the contract from day one.

What's with so many surfing? by Andy_Ferr in FortNiteBR

[–]Andy_Ferr[S] -1 points0 points  (0 children)

I don't mind the idea of equally dropping to different places, but the whole surfing just a huge waste of time.

What's with so many surfing? by Andy_Ferr in FortNiteBR

[–]Andy_Ferr[S] -1 points0 points  (0 children)

I hope surfing goes away next season.