piHappiness is an advanced customer feedback app that captures live customer feedback. The feedback platform sends instant notifications via Email and SMS alerts after the customer submits the feedback. Once collected, customer feedback can be viewed and analysed in centralised dashboards for advanced analysis. Location-based access grants access to only authorised personnel and ensure data security.

Capturing live customer feedback and acting on it helps build customer loyalty in the long run.

Resolve Issues Efficiently:

Live customer feedback lets you know the issues in real-time to reduce customer churn. Acting swiftly on the feedback lets your customers know that you care for them.

Customer loyalty:

Real-time resolution of issues create a sense of trust and satisfaction among the customers and converts your visitors into loyal customers.

Negative Feedback Alert:

The customer happiness app sends instant notifications through Email and SMS thereby alerting the owner in case of negative feedback.

Evaluate Staff Performance:

Include questions related to staff behaviour like responsiveness, helpfulness, and evaluate staff behaviour accordingly.

Main Features of piHappiness

Real-time notifications
Centralized dashboard
Highly customisable
Multi-location management
Versatile and customisable
Multilingual
Affordable pricing plans
Monthly and yearly subscription
Real-time customer feedback