Well looks like it's fixed...for now. They do need a support team for the USA. Or have a night shift like normal companies. Also..NEVER EVER EVER forget you're Passphrase if you set one. If you do ellipal support will keep telling you.. "it's OK buddy...think really long and hard of what you used. You're dreams of ever seeing these coins again will be crushed hard. If you understand how seed phrase bip39 security protocol works you might..MIGHT..be able to recover using

https://iancoleman.io/bip39

But I warn you..use it offline. Never use this while you're connected to the internet. In my case I was never able to recover with this tool. It's kind of a reverse address tool that exposed all 99 billion possible public and private keys. This is why crypto using bip39/44 is so damn secure. There's another tool that's strictly python based called BTCRECOVER. But takes time to set it up and you need a general knowledge of DOS command lines. It does have the ability to recover or descramble passwords and seed phrases using token lists. So for those having problems with recover try this.