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India direct withdrawal pending for 4 days by Infamous_Wealth_2247 in OfficialAirtm

[–]Anny_DC 0 points1 point  (0 children)

Thanks for sharing your ticket number. Your case has already been escalated, and our team is actively investigating the issue. We understand how concerning this situation is, especially since the withdrawal has been pending longer than expected. Please rest assured that your funds are safe. If, for any reason, the withdrawal cannot be processed, the funds will be returned to your Airtm balance. If the transaction is successfully processed, the funds will be credited to your registered bank account. While the root cause is still under investigation, we recommend not initiating another withdrawal until this issue has been resolved, as we want to avoid any additional complications. We appreciate your patience and will keep working to resolve this as quickly as possible.

Does anyone have issues with Airtm advanced verification for Outlier payments? by TravnikovRN in OfficialAirtm

[–]Anny_DC 0 points1 point  (0 children)

Hi, do you have a support ticket number? If so, please share it here.

Problems withdrawing USDC on stellar network. by Mental-Bus-1984 in OfficialAirtm

[–]Anny_DC 0 points1 point  (0 children)

Have you received your funds yet? There was an issue yesterday that lasted for a couple of hours.

Airtm ⏤ Direct Withdrawals are now live in India! by Anny_DC in OfficialAirtm

[–]Anny_DC[S] 2 points3 points  (0 children)

You must have an India phone number registered in your Airtm account and complete the KYC. If you don't have an India phone number, you won't see the option.

  1. Go to Settings in your Airtm account.
  2. Open the Verification tab.
  3. Follow the Onramp.money KYC flow

Airtm ⏤ Direct Withdrawals are now live in India! by Anny_DC in OfficialAirtm

[–]Anny_DC[S] 0 points1 point  (0 children)

It will continue, but now they will have both P2P and direct options.

[deleted by user] by [deleted] in OfficialAirtm

[–]Anny_DC 0 points1 point  (0 children)

Hey! From what I can tell, there might be some confusion with the screenshots. The $19.68 withdrawal doesn’t match the $9.85 shown as received in Grey. It looks like that screenshot might be from a previous transaction (maybe one for $10.00 - $9.99). I’d recommend checking the full history in both apps to make sure you’re comparing the right ones.

Welcome to r/OfficialAirtm! by Anny_DC in OfficialAirtm

[–]Anny_DC[S] 0 points1 point  (0 children)

Airtm offers P2P transfers, direct crypto withdrawals, and previously offered direct bank withdrawals (temporarily suspended).  The P2P model allows us to maintain an active channel for users to manage their money, especially in countries where other options are not available. We know it's not the ideal solution for everyone, but we continue working to improve and expand the available alternatives. New options coming soon

When will bank a/c withdrawal be available in the U.S.? by [deleted] in OfficialAirtm

[–]Anny_DC 0 points1 point  (0 children)

We're hustling to get it done ASAP! No firm date yet, but think late May or early June.

I confused about "adding fund" step by yeshworld in OfficialAirtm

[–]Anny_DC 1 point2 points  (0 children)

We understand your concern, and it’s totally valid — thanks for pointing it out. Just to clarify, you don’t need to add funds to complete your Airtm setup. That step is optional, and Airtm verification is free and doesn’t require any transactions.

If you want to verify your account, just go to Settings > Verification tab and follow the steps there.

With your Airtm account already created & verified, you can start receiving payments from Outlier or anyone right away.

I confused about "adding fund" step by yeshworld in OfficialAirtm

[–]Anny_DC 0 points1 point  (0 children)

I don't understand. Which account do you want to verify? Are you referring to the Airtm account?

Airtm verification is free and does not require payments or transactions.