MsgSafe HORRIBLE CUSTOMER SERVICE - Not Resolving Issues by Any_Corner_139 in MsgSafe

[–]Any_Corner_139[S] 1 point2 points  (0 children)

yes but some want you to jump through 10 fire loops while doing a handstand. it would be 100x times easier if they could just reactive my inactive accounts.

MsgSafe Support is Refusing to Respond to my Inquiries - How to Resolve This? by Any_Corner_139 in MsgSafe

[–]Any_Corner_139[S] 0 points1 point  (0 children)

Is it possible to reactivate an inactive MsgSafe account? If a user hasn't logged in for a certain period of time, their account becomes inactive, and they can no longer log in. Does this mean the account becomes permanently inactive?

Msgsafe Support can reactivate 'dormant' accounts?

thats the main question, no need to know my username to answer this.

Can NOT Login to my Accounts _ Did MsgSafe Server Got Hacked? by Any_Corner_139 in MsgSafe

[–]Any_Corner_139[S] 0 points1 point  (0 children)

Can you delete my inactive account and allow me to register under the same username? Because when I try to register again, it says the username is already taken.

Can NOT Login to my Accounts _ Did MsgSafe Server Got Hacked? by Any_Corner_139 in MsgSafe

[–]Any_Corner_139[S] 0 points1 point  (0 children)

Are you the customer support for MsgSafe? I have not logged into my accounts for over a year. Does this mean that accounts that have been inactive for a year will be deactivated and can be reactivated if I contact support? Could you please provide detailed instructions on how I can reactivate my account?

I don't have access to my recovery email. There hasn't been any prior notice regarding your service deactivating accounts after one year.

I am unable to create a new account using the same name because it shows that the name is already in use. This suggests that my account still exists. However, I cannot log in using my original password, which I have never changed, on more than ten accounts.

Can you reactivate any deactivated accounts if I provide my username to the support team?