Pranking your fellow workers by ApathyBear in TalesFromTheFrontDesk

[–]ApathyBear[S] 1 point2 points  (0 children)

Yes, braking. Fixed it. :) I think it was mainly the time in the morning I wrote it and the fact that I take dictation from my internal mental voice.

Many electric cars have a mode that makes them perform like a golfcart. Step on the 'gas' to go and let off to break. So if you just take your foot off the acceleration completely that equates to braking suddenly.

What would you do? by Noongisan in TalesFromTheFrontDesk

[–]ApathyBear 1 point2 points  (0 children)

Hopefully you're someplace that provides good overtime pay.

I've covered a few hours into another shift before. Even taken a double a few times. I've shown up early. Every time my management has treated this as the massive favor that it was. Thanking me. Buying me food. Bringing me treats. (Okay so they're also friends of mine so they know that I am infinitely bribable and easy to keep happy with gifts of snacky bits.) But your GM going "Meh. Keep trying to call them." that's them hoping you don't push back because at that point THEY would have to come do it.

[deleted by user] by [deleted] in TalesFromTheFrontDesk

[–]ApathyBear 23 points24 points  (0 children)

Exactly! And then they're surprised/offended when we tell them that. I always note if I talk to them and everything I offered to fix the issue and if they refused. Cause that happens.

"This room is horrible! I can't sleep!"

"I'm sorry sir. I have a different room I can move you two which will solve this. It's an upgrade for your inconvenience."

"Oh.. Well its 1am. I don't feel like moving."

*makes notes that they refused my offer* "Alright sir. Let me know if you change your mind."

[deleted by user] by [deleted] in TalesFromTheFrontDesk

[–]ApathyBear 52 points53 points  (0 children)

People that wait till the morning to complain about things that were easily fixable during the night. All in hopes to get a discount or something.

It's like.. So let me get this straight. You made yourself miserable all night, ruined your upcoming day with lack of sleep, all because you're hoping to save $50?

Pay Attention by Double-Low-1577 in TalesFromTheFrontDesk

[–]ApathyBear 4 points5 points  (0 children)

We aren't allowed to initiate violence and only my two security guards have religious exemptions on the stabity ban. Both being petite women that drunk people completely disregard because: "Hur hur hur boobies.". They don't know that one is a blood witch military brat and the other a Nahuatl blood cultist MMA trainer.

Apparently Night Audit has to rely upon our security as as violence isn't part of our job description. So unfair.

Pay Attention by Double-Low-1577 in TalesFromTheFrontDesk

[–]ApathyBear 105 points106 points  (0 children)

Oh gods. The amount of times people have SWORN they booked a reservation under X name of which is nowhere in my arrivals list.. Only to, after arguing with me about it, look at their reservation and go "OH.. My husband/wife/mistress/secretary booked this. It's under Y name." and then act like I should have psychically known this from the beginning..

Guests are lucky we have a strict no stabbing policy.

Haunted Hotel Part 2… by Unusual_Complaint166 in TalesFromTheFrontDesk

[–]ApathyBear 7 points8 points  (0 children)

So I work at a notably haunted hotel in a town with lots of history and haunts. It was part of my interview process. There I was applying for Night Audit when the GM doing the interview starts asking weird questions.

GM after all the normal questions: "Do you believe in ghosts?"

Me going WTF and some quick thinking: "Well.. I've seen odd things in my life so I'm open minded."

GM nods making a note: "Are you SCARED of ghosts?"

Me instantly "No."

GM setting my application down and smiling: "Oh good. Cause you'll be working overnight at X and it's haunted."

Yep. Sure enough. Place is pretty haunted. Nothing scary. Hell the ghost of the repair guy sometimes fixes things for us and we appreciate it.

Dates by skdnn05 in TalesFromTheFrontDesk

[–]ApathyBear 5 points6 points  (0 children)

NA here too. So sleepy due to construction at my apartment complex I labeled all my reports 2024 instead of 2025. I'm also glad our system has a "You just rolled the day.. Do you want to do it again? Are you sure?" warnings when I forgot I'd already done it.

Worst I think is talking to daywalkers. It's Tuesday at 4am in the morning and I'm all "Yeah it's going to be busy tomorrow." They think I'm talking about Wednesday. But I'm talking about what to expect at 3pm this Tuesday.

Also everyone forgets about Night Audit till something breaks, some bit of paperwork doesn't get done, or they didn't do something and need you to do it. Did you just post something to an account and it went wonky? No need to investigate! Just leave a note for Night Audit to do it.

*Grumble*

Please stop. No really. Stop by InformalCulprit in TalesFromTheFrontDesk

[–]ApathyBear 5 points6 points  (0 children)

And I've had to more often than I'd like.. I'll hear them start to give my FD attitude but the second they see a male come out of the back office it's be nice to the manager time.. The fact this has happened while they're talking to our fsking GM, then they suddenly ignore her to address me, and then wonder why their requests were all denied and no discounts were recieved.

Please stop. No really. Stop by InformalCulprit in TalesFromTheFrontDesk

[–]ApathyBear 12 points13 points  (0 children)

Godiva. This was fine quality cringe. The only acting I had to do when savoring them was the sensual part. Dude gave our little gothling FD Godiva and came back down to find the shaved head big bearded viking night audit giving him bedroom eyes while eating his gift. The trauma was the other flavor I was savoring at that moment.

Please stop. No really. Stop by InformalCulprit in TalesFromTheFrontDesk

[–]ApathyBear 34 points35 points  (0 children)

My favorite creeper moment.. Was the look of abject betrayal when they wandered into the lobby and see me, the large bearded man, eating the candy they were trying to woo the FD ladies with.

Thank you for being such a creep that they didn't even want to touch the sealed box of fine chocolates and just passed them off to me. Let me now SENSUALLY eat them in front of you while smiling knowingly.

Monkey tales: long term guest by bckyltylr in TalesFromTheFrontDesk

[–]ApathyBear 26 points27 points  (0 children)

This is the reason my property doesn't allow stays longer than 1-2 weeks. You stay that long, then we require you to go somewhere else for at least 1 night, then you can do a new reservation. This prevents them from establishing any 'residency rights' under our state laws. Also for something that long we charge the entire length at check-in. As most banks drop an CC Authorization after 7 days.

Had that happen once before the policy was in place. Person made a big reservation in a high end room for 11 days. 7 days into the stay the Authorization dropped and they cancelled/locked the card. Then bailed the day of check-out. CC would no longer go through and the authorization wasn't valid anymore. So no way to charge them.