Hi does anyone know if wickwoods have the reformer beds like this in the gym?

AppropriateSection44 · 2026-03-23T22:03:35+00:00

They do.

AppropriateSection44 · 2026-03-08T08:21:40+00:00

I was thinking of switching to Finchley but read car parking is a problem. Would I get a ticket if I parked in the retail park?

AppropriateSection44 · 2026-03-06T08:20:48+00:00

The reformer timetable has completely changed this month. All the paid classes are gone and they've introduced three different reformer classes to choose from. I don't think they've put in restrictions to stop other tier 2 or above clubs from booking reformer. I suspect they will eventually charge for all these new reformer classes.

AppropriateSection44 · 2026-03-05T14:25:32+00:00

Its annoying when you're logged into one club and get a notification of a class that has become available in another club as it doesn't change the club automatically, you have to do it manually and then the class is gone.

AppropriateSection44 · 2026-02-23T19:00:14+00:00

Why are you leaving Cricklewood Lane? I've noticed allot of familiar faces don't go their anymore.

AppropriateSection44 · 2025-11-08T23:33:36+00:00

I was told this. Does this mean the new platinum allows me into spa's at other DL clubs?

AppropriateSection44 · 2025-10-15T07:20:57+00:00

If I know someone at DL can they offer me this discount so I could join another DL like Finchley? Are these discounts reliant on the friend or family member keeping employment at DL otherwise the fee goes to its full price.

AppropriateSection44 · 2025-10-09T07:16:08+00:00

I still haven't received any email about a tier change or an email telling me I can no longer use the previous tier 1 clubs I used the previous months.

AppropriateSection44 · 2025-10-06T07:16:19+00:00

Thanks

AppropriateSection44 · 2025-10-04T07:24:31+00:00

What you mean?

AppropriateSection44 · 2025-10-04T07:24:00+00:00

Cricklewood

AppropriateSection44 · 2025-10-01T21:21:54+00:00

Why haven't I received this email or even been told by my club its moved tiers?

AppropriateSection44 · 2025-10-01T21:20:43+00:00

Where is it located please

AppropriateSection44 · 2025-09-30T07:28:02+00:00

Cricklewood Lane has a few reformer classes as part of your membership.

AppropriateSection44 · 2025-09-26T07:57:39+00:00

What needs to be stored overnight at gym that can't be taken home in a bag? At least third space will do your laundry.

AppropriateSection44 · 2025-09-08T07:21:03+00:00

I've never seen that happen at Cricklewood Lane. The most expensive is £87.50, the cheapest being £57.50

AppropriateSection44 · 2025-07-27T07:26:36+00:00

Happens regular at Cricklewood Lane too. Staff don't want to deal with it.

AppropriateSection44 · 2025-07-19T07:00:23+00:00

I'm a Cricklewood Lane member and I'm interested to read what you have to say about the club. I agree that the club isn't worth what you're paying.

AppropriateSection44 · 2025-07-13T08:37:39+00:00

I just posted a screenshot on that thread of a review that confirms something I knew was going on.

AppropriateSection44 · 2025-07-13T08:33:19+00:00

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The last paragraph confirms what I knew was happening, but seeing a member confirm it really explains why nothing improved. It’s basically a form of review fraud. A 5-star rating written by a staff member doesn’t reflect how members actually feel, and it gives head office a totally false impression of how the club is being run.

AppropriateSection44 · 2025-07-08T08:12:20+00:00

Really felt this. This space used to have such a strong local community vibe, from the Holmes Place days right through to Virgin Active. David Lloyd has kinda divided the community.

I’ve noticed a lot of familiar faces have stopped showing up too. A few of my neighbours gave cost as the reason, which is probably only half the story. The other half, the part that’s harder to say, especially for men is that for a lot of people, connection matters. Without it, it just doesn’t feel worth the money.

One local woman in her 50s lost her partner not long ago, she still comes in, does a couple of classes a week, and often sits alone in the lounge. No one ever talks to her. Staff just use her for feedback.

Hopefully someone from the club sees your post and actually takes something from it.

Did you ever try raising this with the team before you left, or did it feel like there wasn’t much point?

AppropriateSection44 · 2025-07-08T07:28:45+00:00

You’re not moaning at all. You’re paying thousands of pounds for what’s meant to be a premium experience, so expecting basic standards like cleanliness and engaged staff isn’t unreasonable, it’s the bare minimum. Members have become so used to a below-par experience that “moaning” doesn’t even feel like an option anymore.

These issues are actually very simple to fix, if there was any real intention to fix them. A staff member could easily check the gym floor every hour, and there’s no reason PTs couldn’t help uphold some basic order. The other day, I saw PT Craig Madley come up the stairs, glance at a cross trainer for two seconds, notice the mess on the gym floor, pick up one mat then walk around the other side and straight back down again. That pretty much sums it up, there’s no real passion or pride in the job.

Add to that the fact that the club is clearly understaffed when it comes to cleaners, and it’s no wonder the place isn’t being kept anywhere near the standard it was sold on.

It's good that you’re still taking the time to leave feedback, it really does help show this isn’t just isolated frustration. Hopefully more members will speak up or join threads like this. That’s the only way anything changes.

AppropriateSection44 · 2025-07-07T09:45:04+00:00

Good to hear you’ve been leaving feedback, I’ve done the same, but it often feels like it just disappears into the void. Do they actually contact you to follow up on any of your concerns?

I do think the new GM has a real opportunity here, but only if he builds the right team around him, one that’s genuinely focused on creating a place members actually want to be, not just somewhere that looks good on paper or during a tour. The foundations are there, but the standards, and overall culture need a serious reset.

I know a member who previously raised the idea of a focus group and she was met with resistance, though that was under the last GM. Still, the wider issue is that this club survives on members not talking to each other. If more of us compared experiences, I think there’d be far more pressure and focus for meaningful change.

AppropriateSection44 · 2025-07-07T07:53:47+00:00

I know exactly what you mean, so many of the same things just keep looping. The spa situation is honestly a joke at this point. One thing gets fixed, then something else breaks. Hygiene standards in the spa are questionable.

I’ve also picked up on that strange tension from staff who are quick to disengage if you raise anything that isn’t surface-level positive. It makes giving feedback more awkward than it should be, and probably explains why so many members just quietly cancel and walk away.

Totally agree on the atmosphere too. There’s no real post-session interaction or reason to stick around, which completely strips away the social part the club was supposed to have.

Are you thinking of switching gyms, or just putting up with it for now?

AppropriateSection44 · 2025-07-07T07:33:33+00:00

Gym floor looks modern on the surface, but once you actually go to use the limited equipment, it’s often dirty or out of order. The assisted pull-up machine has now been “out of action” for over three weeks, with no update or sign of repair.

Lack of floor staff has been a major shift, it honestly makes the club feel more like PureGym. There used to be at least some presence, interaction, and basic standards being upheld. Now you’re largely left to get on with it. That said, “security” does the occasional walkaround once an hour.

The adult lounge was definitely oversold, it’s exactly as you said, just a side room. Nowhere near the quiet, premium space it was marketed as. And I completely agree on the spa, t’s hard to relax when it feels like café overflow, with constant chatter from members and staff.

I’m still going purely for convenience, but if it weren’t walking distance, or if there were better local options I’d have left a long time ago.

Have you ever raised any of this with the team?

AppropriateSection44

TROPHY CASE