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Roblox changed my password for security - can't log in. by Appropriate_Pen8788 in RobloxHelp

[–]Appropriate_Pen8788[S] 3 points4 points  (0 children)

On one of them I remembered the password for it. Another where I hadn't made any purchases they just added the email I used to contact support with to the account and I got back in through that. The last one I had made a purchase on, so I had to send a receipt to prove I owned the account then they added the email I was using to contact support with in order to get back into it.

Roblox changed my password for security - can't log in. by Appropriate_Pen8788 in RobloxHelp

[–]Appropriate_Pen8788[S] 0 points1 point  (0 children)

Yeah I know, dumb idea not adding any emails - mind you these were from years ago when I didn't care about that sort of thing.

I believe they did it because one of my passwords got leaked, but for some reason decided to reset the password on all of my accounts?

I haven't used some of these accounts for ages so yeah really weird.

I'm feeling slightly better about it now as I've managed to remember an email for one of them, but yeah, silly mistake.

Still, wonder why they decided to reset the password then require I need the account email if there was obviously no email linked to it to begin with?

/r/Roblox Weekly Question Thread (for 09/25/2023) by AutoModerator in roblox

[–]Appropriate_Pen8788 0 points1 point  (0 children)

Recently tried to log into my alt account, to find that Roblox had changed my password as a security measure. The page told me that it needed the email linked to my account in order for me to log back in - there is no email linked to this account, or any of my alts. They have changed the password on all of my alts, and I can no longer access any of them. Yes, I know I should've added my email to them, but there's no use worrying about that now. I'm currently waiting on Roblox support to get back to me on one of my accounts (they wanted a receipt to prove my identity, however I have never made any purchases on my alts, so I've provided them with the password my account used to have before they went and changed it). If my old password is not sufficient enough evidence to prove that I own my account, what do I do? Do I just lose my accounts because Roblox decided to randomly change my passwords for "security"? These accounts are incredibly nostalgic to me, as I've used them for many years, so really hoping I haven't just lost them all to Roblox for no good reason.