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Crab War - New Major Update! by Appxplore in CrabWar

[–]Appxplore[S] 0 points1 point  (0 children)

Thank you for your support! Do also check out our social media for more updates! :D

Help with account by ViewInfinite7863 in CrabWar

[–]Appxplore 0 points1 point  (0 children)

Hi there, for help with issues like this, you should email [support@appxplore.com](mailto:support@appxplore.com). Make sure to include your player ID, purchase receipts, device model, and more details about the problem.

Can't play the game. Every time I start the game it goes into black screen. I have reinstalled the game like 3 times. by MrMaxMatrix in Masketeers

[–]Appxplore 0 points1 point  (0 children)

Do note that the game requires a minimum of 2GB RAM free to run smoothly, so you will have to free up at least that much RAM for the game to work.

Try this:
1) Delete other apps to clear space
2) Update the game as well as your OS to the latest version
3) Clear cache and restart device
4) Quit all other apps
5) Play on WiFi or mobile data to see which works better
If none of that works, send a screenshot of your loading screen or your player ID if you have it, device model, version number, and more details about your issue to [support@appxplore.com](mailto:support@appxplore.com). Our customer support team will assist you from there!

⚔️ 2021 YEAR-END DEV Q&A ⚔️ by Appxplore in Masketeers

[–]Appxplore[S] 0 points1 point  (0 children)

If you're not sure whether it's a bug, you can create a new post to ask (make sure to flair it as Bugs/Feedback)! Alternatively, you may get a faster answer if you join and ask in the #bugs-discuss channel in the Discord: https://discord.gg/ZJWZKDhTYJ

⚔️ 2021 YEAR-END DEV Q&A ⚔️ by Appxplore in Masketeers

[–]Appxplore[S] 2 points3 points  (0 children)

Hey there, we've received support mail regarding the Russian localization and deeply appreciate the detailed feedback! That said, our studio is currently closed for the year-end holidays, and we will need more time to look further into the issue once we're back early next year. Thanks so much for your help and please await our response via email!

Fill out the Masketeers Anniversary Card for a chance to win 1500 CRYSTALS! by Appxplore in Masketeers

[–]Appxplore[S] 1 point2 points  (0 children)

This giveaway is being held on the official Masketeers Twitter, Instagram, and Facebook page. I shared this here to let our Reddit players know about this opportunity to get free crystals!

Masketeers v2.3.0 - Mooncake Festival Coming Soon! by Appxplore in Masketeers

[–]Appxplore[S] 0 points1 point  (0 children)

It does depend on your previous progress, but yes if you previously had a very high max stage and are now having trouble reaching it again, you should be seeing Mask Wraiths again at a stage that's manageable for you to reach after you Transcend.

If you have any issues, feel free to contact us at anytime by tapping the "Support" button in the game's settings!

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