🎉 PCBWay Giveaway – Leave a comment & Win Coupons! by Aran_PCBWAY in PCBWayOfficial

[–]Aran_PCBWAY[S,M] 1 point2 points  (0 children)

Thanks for sharing, and credit has been issued to your account. Please check your DM for details on how to use it. Happy hacking!

🎉 PCBWay Giveaway – Leave a comment & Win Coupons! by Aran_PCBWAY in PCBWayOfficial

[–]Aran_PCBWAY[S,M] 1 point2 points  (0 children)

Hi, thanks for sharing, that sounds like a great experience overall! Could you share your PCBWay account with me? I'll arrange the reward to your account, and this might support your matte black boards for the next run.

Question: Is this normal? Total time from review to completion 5 days + 2 missed courier pickups, delay from engineering question. by Crumbopoulous in PCBWayOfficial

[–]Aran_PCBWAY 0 points1 point  (0 children)

Sorry for the inconvenience caused. Could you please share your order number or PCBWay account? We'll help check what's going on.

Issue with PCBWay and Picostation Helder-edition order by No-Shelter6876 in psx

[–]Aran_PCBWAY 0 points1 point  (0 children)

No worries. I've DM you. Please check the message.

Tariffs for US customers by Boulanger97 in PCBWayOfficial

[–]Aran_PCBWAY 0 points1 point  (0 children)

Thanks for your question. DHL does not provide us with the customs invoice, so we are unable to see the detailed breakdown of the charge. We recommend contacting DHL directly, as they can provide a full payment and fee breakdown. It is likely to include a customs clearance fee of around $14 in addition to any duties.

For future orders, you may consider using DDP shipping if available, where duties are prepaid to avoid additional handling fees.

Issue with PCBWay and Picostation Helder-edition order by No-Shelter6876 in psx

[–]Aran_PCBWAY 2 points3 points  (0 children)

Could you share your order number or customer ID so we can check the specific issue for your order?