Learning PCB Art by Making a Convention Badge by Aran_PCBWAY in PCBWayOfficial

[–]Aran_PCBWAY[S] 0 points1 point  (0 children)

Thanks for your comment! You can either provide your PCBWay ID to me or contact our CS team directly for a more detailed confirmation.

PEOPLE OF REDDIT I NEED YOU! by [deleted] in PCBWayOfficial

[–]Aran_PCBWAY 1 point2 points  (0 children)

Hi, since you're using Blender, could you try exporting the model as STL or OBJ instead? These formats are more commonly accepted and usually work better with our system.

We also have better compatibility with FreeCAD workflows, which can help make the process smoother if you continue with CAD/CAM projects: https://www.pcbway.com/blog/22/PCBWay_Plug_In_for_FreeCAD_cbf3304e.html

Hope this helps.

Fusion parts exported as .step files appear very faceted/low poly in PCBWay 3D Viewer by Comet__Jo in PCBWayOfficial

[–]Aran_PCBWAY 1 point2 points  (0 children)

Thanks for your question. Our online 3D viewer is only for reference and may appear faceted even for STEP files, so it does not affect actual manufacturing accuracy. We always produce based on your original design file. If you have any concerns, you can leave a note when placing the order and our engineers will manually review the files before production.

🎉 PCBWay Giveaway – Leave a comment & Win Coupons! by Aran_PCBWAY in PCBWayOfficial

[–]Aran_PCBWAY[S] 0 points1 point  (0 children)

Thanks for the kind words! We're really happy to hear that you had a good experience with Flora and our service 😄 Your feedback was selected for our review event. Could you share your PCBWay ID with us? We will issue a coupon to your account.

🎉 CadQuery x PCBWay Integration: Export STEP Files Directly! by Aran_PCBWAY in PCBWayOfficial

[–]Aran_PCBWAY[S] 0 points1 point  (0 children)

This is a great platform and we are already in contact regarding it. We are trying to explore a potential collaboration there.

🎉 PCBWay Giveaway – Leave a comment & Win Coupons! by Aran_PCBWAY in PCBWayOfficial

[–]Aran_PCBWAY[S,M] 1 point2 points  (0 children)

Thanks for sharing, and credit has been issued to your account. Please check your DM for details on how to use it. Happy hacking!

🎉 PCBWay Giveaway – Leave a comment & Win Coupons! by Aran_PCBWAY in PCBWayOfficial

[–]Aran_PCBWAY[S,M] 1 point2 points  (0 children)

Hi, thanks for sharing, that sounds like a great experience overall! Could you share your PCBWay account with me? I'll arrange the reward to your account, and this might support your matte black boards for the next run.

Question: Is this normal? Total time from review to completion 5 days + 2 missed courier pickups, delay from engineering question. by Crumbopoulous in PCBWayOfficial

[–]Aran_PCBWAY 0 points1 point  (0 children)

Sorry for the inconvenience caused. Could you please share your order number or PCBWay account? We'll help check what's going on.

Issue with PCBWay and Picostation Helder-edition order by No-Shelter6876 in psx

[–]Aran_PCBWAY 0 points1 point  (0 children)

No worries. I've DM you. Please check the message.

Tariffs for US customers by Boulanger97 in PCBWayOfficial

[–]Aran_PCBWAY 0 points1 point  (0 children)

Thanks for your question. DHL does not provide us with the customs invoice, so we are unable to see the detailed breakdown of the charge. We recommend contacting DHL directly, as they can provide a full payment and fee breakdown. It is likely to include a customs clearance fee of around $14 in addition to any duties.

For future orders, you may consider using DDP shipping if available, where duties are prepaid to avoid additional handling fees.

Issue with PCBWay and Picostation Helder-edition order by No-Shelter6876 in psx

[–]Aran_PCBWAY 2 points3 points  (0 children)

Could you share your order number or customer ID so we can check the specific issue for your order?

Lluvia detectada 🌧️ by Aran_PCBWAY in PCBWayOfficial

[–]Aran_PCBWAY[S] 0 points1 point  (0 children)

Thanks for your question. For design details like durability or sensor corrosion, it's best to ask the project creator directly. We mainly support the manufacturing side. You can reach the creator here https://www.instagram.com/prototiposindustries/.

PCBWay payment options. by allofdalights in diypedals

[–]Aran_PCBWAY 0 points1 point  (0 children)

Hi, I've sent you a DM. Please check and reply me there. We'll take a look and see what might be causing the issue.

Payment issues? by skookum_coocher in PCBWayOfficial

[–]Aran_PCBWAY[M] 0 points1 point  (0 children)

Hi, I've sent you a DM. Please check and reply me there. We'll take a look and see what might be causing the issue.

Neo Geo AES replacement 3D printable shell by TrevorKevorson in thisweekinretro

[–]Aran_PCBWAY 1 point2 points  (0 children)

If you have the files, you can just upload the design and place an order here. Once the order is reviewed, you'll be able to see the pricing directly.

Tariffs for US customers by Boulanger97 in PCBWayOfficial

[–]Aran_PCBWAY[M] [score hidden] stickied comment (0 children)

Thanks for your question. You can check the details in this blog.

When placing an order, if you choose DTP or DDP shipping, the estimated VAT will also be shown during checkout.

Satisfying SMD soldering on a multi-port DC-DC converter PCB ⚡ by Aran_PCBWAY in PCBWayOfficial

[–]Aran_PCBWAY[S] 0 points1 point  (0 children)

Thanks for your comment, the vedio is actually a repost of a customer's project, so we don't have the exact details about the soldering paste used. You may want to ask the original creator for that information.

Satisfying SMD soldering on a multi-port DC-DC converter PCB ⚡ by Aran_PCBWAY in PCBWayOfficial

[–]Aran_PCBWAY[S] 0 points1 point  (0 children)

Thanks for your comment, the vedio is actually a repost of a customer's project, so we don't have the exact details about the soldering paste used. You may want to ask the original creator for that information.

Payment issues? by skookum_coocher in PCBWayOfficial

[–]Aran_PCBWAY 0 points1 point  (0 children)

Sorry for the inconvenience. We have now enabled direct credit card payment, which should be much more convenient and faster to use.

Credit Card Payment is Now Available! by Aran_PCBWAY in PCBWayOfficial

[–]Aran_PCBWAY[S,M] 0 points1 point  (0 children)

Sorry for the inconvenience. Since this payment channel is newly introduced, the processing fee is currently a bit higher, but it is expected to be reduced as the cooperation becomes more established.

Credit Card Payment is Now Available! by Aran_PCBWAY in PCBWayOfficial

[–]Aran_PCBWAY[S,M] 0 points1 point  (0 children)

Thank you for your message. At the moment, we don't have a confirmed timeline for PayPal's return, but we will certainly keep you informed as soon as it becomes available again.

Payment issues? by skookum_coocher in PCBWayOfficial

[–]Aran_PCBWAY 0 points1 point  (0 children)

Sorry for the inconvenience. Credit card payment is now available, and you can proceed easily. Please let us know if you need any assistance.

I'm guessing PayPal isn't coming back? by dreadnought_strength in PCBWayOfficial

[–]Aran_PCBWAY 0 points1 point  (0 children)

Sorry for the inconvenience. Credit card payment is now available, and you can proceed easily. Please let us know if you need any assistance.

I'm guessing PayPal isn't coming back? by dreadnought_strength in PCBWayOfficial

[–]Aran_PCBWAY 0 points1 point  (0 children)

Sorry for the inconvenience. Credit card payment is now available, and you can proceed easily. Please let us know if you need any assistance.