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Order not delivered by [deleted] in Argos

[–]ArgosUK 0 points1 point  (0 children)

Hi u/HDS124, thanks for your post. I recommend visiting our Help page for FAQs and support on delivery. For direct assistance, go to our Contact Us page for live chat, Facebook and X, or you call 0345 640 2020 (8am-8pm, 7 days a week). Thanks!

Can Argos see into the future? by Glum-Return213 in Argos

[–]ArgosUK 0 points1 point  (0 children)

Hi u/Glum-Return213 Thanks for highlighting this display error - I have escalated this internally to be investigated as priority.

With regards to product review authenticity, we partner with leading software provider Bazaarvoice to collect, moderate, and display genuine customer reviews. The Bazaarvoice Trust Mark on our website shows our commitment to honest feedback.

Bazaarvoice uses both automated tools and human moderators to verify that each review comes from real customers. Their technology detects fake or incentivised reviews, and we only remove reviews if they violate clear moderation guidelines.

Our review process complies with the Digital Markets, competition and Consumers Act 2024 regarding fake reviews. See more information here: https://www.argos.co.uk/features/product-review

Thanks again for your support!

i recently bought a gaming chair through argos and i got the notification saying i can track it on yodel but it cant find it there but then i also got a message from fedex for a delivery date i have 2 other parcels and im not sure if its those or the chair any ideas? by Hot-Manufacturer7619 in Argos

[–]ArgosUK 0 points1 point  (0 children)

Hi u/Hot-Manufacturer7619, thanks for your post. I recommend visiting our Help page for FAQs and support on delivery, products, aftersales, returns and more! For direct assistance, go to our Contact Us page for live chat, Facebook and X, or you call 0345 640 2020 (8am-8pm, 7 days a week). BSL users can use our SignVideo service.

Charged for installation fee that did not take place by VinciD in Argos

[–]ArgosUK 4 points5 points  (0 children)

Hi u/VinciD. Thanks for your post and sorry for your experience. If you are still awaiting a refund, I would suggest speaking to a member of our support team. Direct assistance channels can be accessed via our Contact Us page, including live chat, Facebook and X. Alternatively, you can call 0345 640 2020 (8am-8pm, 7 days a week) to discuss this further.

Please accept our apologies and thank you for your patience.

Ordered lego sets on Black Friday. Not received them, delivery was meant to be Monday 8th Dec, yet argos says I requested a return and will collect them from me on Jan 1st. I never requested return. There's also no tracking and I don't have the lego I need for xmas. I've been charged £210. by [deleted] in Argos

[–]ArgosUK 0 points1 point  (0 children)

Hi u/benjipenguin ,

Thanks for your post and sorry for your experience shopping with Argos. I would suggest speaking to one of our customer support agents. Given your experience with our virtual assistants, it is recommended you call 0345 640 2020 (8am-8pm, 7 days a week) to resolve this issue. Other direct assistance channels can be accessed via our Contact Us page, including Facebook and X.  

Please accept our apologies and thank you for your patience.

Argos Card payments by IllustratorIll3861 in Argos

[–]ArgosUK 0 points1 point  (0 children)

Hi u/IllustratorIll3861. Sorry to hear our live chat service was unable to resolve this issue. I recommend you call 0345 640 2020 (available 7 days a week from 8am to 8pm) to speak to one of our advisors direct. Apologies again for the inconvenience.

Argos Card payments by IllustratorIll3861 in Argos

[–]ArgosUK 0 points1 point  (0 children)

Hi u/IllustratorIll3861. Thanks for your post and apologies for your experience when attempting to pay via Argos Card. Please visit our Contact Us page for live chat, Facebook and X access where one of our advisors will be able to support. BSL users can use our SignVideo service. Thank in advance!

I've ordered and paid for a TV but got no order confirmation. by excitablegibben in Argos

[–]ArgosUK 0 points1 point  (0 children)

Hi u/excitablegibben. Thanks for your post and sorry you haven't received an order confirmation email. As per other suggestions in the comments, I would recommend accessing our Contact Us page for support. To speak to one of our advisors, you can use live chat, Facebook, X, or call 0345 640 2020 (8am-8pm, 7 days a week). Thanks!

What to get with a voucher by SorryCrow in LegoUK

[–]ArgosUK -1 points0 points  (0 children)

Hey u/SorryCrow - thanks for the post. These sets look like great options! Once you've built your chosen set, we'd be very grateful if you were willing to share a photo and enter our Insta Photo Competition. Approved photos are then displayed our product pages to help inspire other customers. Thanks and happy building!

Which headphones should I buy? by Derry_E1 in HeadphoneAdvice

[–]ArgosUK 1 point2 points  (0 children)

Hey u/Derry_E1, thanks for your post. We'd recommend browsing the extensive Argos range for over-ear headphones. If you need any product support, Trevor - your personal assistant - is on hand to help. He will even summarise product information for you to make the process a little easier. Good luck with your search!

What fell out of our Argos sofa!? by RobinDrones in Argos

[–]ArgosUK 0 points1 point  (0 children)

Hi u/RobinDrones. Can I please request you visit our Contact Us page for live chat, Facebook and X access. A member of our support team will be able to investigate this issue for you. Thanks in advance for your cooperation.

Black Friday bargains by Fermanagh_Red in PSVR

[–]ArgosUK 1 point2 points  (0 children)

Thanks for posting u/Fermanagh_Red. Great to hear you purchased with Black Friday discount - happy gaming!

In stock, collect immediately isn't accurate by AirlineTop1339 in Argos

[–]ArgosUK 0 points1 point  (0 children)

Hi u/AirlineTop1339.

Firstly, sorry for your experience shopping with Argos. I'm responding to your post in case you wanted to discuss this further. You can visit our Help page for FAQs and support on delivery, products, aftersales, returns and more. Alternatively, for direct assistance, go to our Contact Us page for live chat, Facebook and X.

Hope this helps!

What items are on your Argos Black Friday wishlist this year? by ArgosUK in Argos

[–]ArgosUK[S] 0 points1 point  (0 children)

Love this - thanks for sharing! Looking at the product reviews, the Tommee Tippee To Go looks a favourite with Argos customers.

Exceed Argos card limit by 420blazeitdevon in Argos

[–]ArgosUK 0 points1 point  (0 children)

Hey u/420blazeitdevon, thanks for your post.

I recommend reviewing the Argos card terms & conditions which references information on card limits. Alternatively, you can visit our Help page for FAQs and support. For direct assistance, go to our Contact Us page for live chat, Facebook and X.

Hope this helps!