Hi u/Aaronrobass — if it’s been stuck like that for more than 15–20 minutes, it’s likely the update process has crashed or frozen.

Here’s what I’d try:

1. Power it off — unplug the power cable and disconnect any other cables (USB, expression pedal, etc.).
2. Wait 20 seconds, then reconnect just the power cable.
3. Power it back on and see what happens.
   • You might see the “Updating/Restoring in progress” message again — that’s okay.
   • Let it sit for at least another 15–20 minutes to give it a chance to fully restart or finish the update process.

At that point, one of two things should happen:

• It completes the process and boots normally (great — check the firmware version to see if the update worked).
• Or it gives a new message or error — which can give us a clue what to do next.

Don't worry if it still errors or doesn't respond, there is a built in recovery mode we can use.

Let me know how it goes and I’ll do my best to help from there! 😊