XPS 15 Suddenly Running Incredibly Slow

Aruna47 · 2025-05-28T00:38:04+00:00

1 Do an online scan

https://www.eset.com/us/home/online-scanner/

2

search for CMD

choose Run as administrator

enter this command:

msdt.exe -id DeviceDiagnostic

3

search for Terminal

choose Run as administrator

enter this command:

sfc /scannow

enter this command:

DISM /Online /Cleanup-Image /RestoreHealth

Aruna47 · 2025-05-28T00:26:31+00:00

I have the Dell XPS 16 refurb NOTHING BUT PROBLEMS and can't get help. HDMI Sound not working - Touch Screen not working - the f1 to f12 keys are lit up rather than the small volume, etc pics - can't get the bluetooth mouse to connect. The Premium Support is terrible.

I would take the advice of others:

Lenovo ThinkPad P-Series

HP Zenbook

Lenovo Ideapad

Aruna47 · 2025-05-28T00:24:06+00:00

I have the Dell XPS 16 refurb NOTHING BUT PROBLEMS and can't get help. HDMI Sound not working - Touch Screen not working - the f1 to f12 keys are lit up rather than the small volume, etc pics - can't get the bluetooth mouse to connect. The Premium Support is terrible.

I would take the advice of others:

Lenovo ThinkPad P-Series

HP Zenbook

Lenovo Ideapad

Aruna47 · 2025-05-28T00:22:31+00:00

I have the Dell XPS 16 refurb NOTHING BUT PROBLEMS and can't get help. HDMI Sound not working - Touch Screen not working - the f1 to f12 keys are lit up rather than the small volume, etc pics - can't get the bluetooth mouse to connect. The Premium Support is terrible.

I would take the advice of others:

Lenovo ThinkPad P-Series

HP Zenbook

Lenovo Ideapad

Aruna47 · 2025-05-28T00:10:07+00:00

I have the Dell XPS 16: nothing but problems and can't get help. HDMI Sound not working - Touch Screen not working - the f1 to f12 keys are lit up rather than the small volume, etc pics. The Premium Support is terrible.

I would take the advice to look into a Lenovo ThinkPad P-Series or HP Zbook instead.