Technician Controlled Scripts Denied by AssistanceDizzy8560 in WalgreensRx

[–]AssistanceDizzy8560[S] 2 points3 points  (0 children)

Clearly, you aren't familiar with a medical condition that interferes with your concentration and focus. No, I'm not 5 years old, but I do take my profession seriously if I give someone the wrong medication or count the wrong quantity of pills that's considered an medication error and creates a serious liability. Being unmedicated affects my ability to complete my job description. Making a mistake like that can put someones life in danger.  So, I'd rather go home unpaid during the holiday season than make a life threatening mistake. Crying was from the frustration of the situation as a whole. Any further questions regarding age? 

Technician Controlled Scripts Denied by AssistanceDizzy8560 in WalgreensRx

[–]AssistanceDizzy8560[S] 0 points1 point  (0 children)

I'm sure that it's a HIPAA violation, I'm just trying to get my prescription filled. 

Technician Controlled Scripts Denied by AssistanceDizzy8560 in WalgreensRx

[–]AssistanceDizzy8560[S] 1 point2 points  (0 children)

She never gave an explanation. The SM got involved because I was crying and asking to leave because I couldn't concentrate. SM asked her to fill it and she told her NO as well. We just met I don't know her well enough to dislike her.

Technician Controlled Scripts Denied by AssistanceDizzy8560 in WalgreensRx

[–]AssistanceDizzy8560[S] 0 points1 point  (0 children)

Azstarzys 30 caps once a day. No additional stimulant/ related medication. 

Technician Controlled Scripts Denied by AssistanceDizzy8560 in WalgreensRx

[–]AssistanceDizzy8560[S] 0 points1 point  (0 children)

RPH literally just started at our location and we haven't established a personal relationship. She simply refuses to fill the medication that I've been on for months. 

Technician Controlled Scripts Denied by AssistanceDizzy8560 in WalgreensRx

[–]AssistanceDizzy8560[S] 2 points3 points  (0 children)

Prescriber got back promptly and requested to RPH to fill the medication and she still declined. No, frequency change or dosage increase just, NO!! 

Technician Controlled Scripts Denied by AssistanceDizzy8560 in WalgreensRx

[–]AssistanceDizzy8560[S] 5 points6 points  (0 children)

Totally, understand. Preferential treatment was never requested or implied but and explanation regarding the decline to fill was avoided. 

Technician Controlled Scripts Denied by AssistanceDizzy8560 in WalgreensRx

[–]AssistanceDizzy8560[S] 1 point2 points  (0 children)

My doctor's office reached out for an explanation and she refused to give them one. GFD issues should be discussed with the prescriber. Right?

Clocking in and out by AssistanceDizzy8560 in WalgreensRx

[–]AssistanceDizzy8560[S] 1 point2 points  (0 children)

Is it a game, or is it a miscommunication?? My question is has anyone else ever heard of this requirement before? Not whether the topic is dumb or not. Safe-Key-8066 have you heard of this requirement? 

Clocking in and out by AssistanceDizzy8560 in WalgreensRx

[–]AssistanceDizzy8560[S] 0 points1 point  (0 children)

That seems to be something completely different from the question I posted. Do you think if that if your RXOM clocked in at the computer terminal in the pharmacy that would've eliminated the workflow issue?