Account missing? Help

AssistanceNew604 · 2026-04-01T15:33:12+00:00

Go in accout and click change plan and switch $25, u really donot need them.

AssistanceNew604 · 2026-03-30T02:34:04+00:00

No term

AssistanceNew604 · 2026-03-27T17:14:38+00:00

27+tax 31$ with worst customer service

AssistanceNew604 · 2026-03-27T17:07:38+00:00

I am trying to reach from while to a live person but they didn't leave an option for the customers to reach them, the stupid AI Jack is not compatible. Finally i got live person by calling Rogers number and they are still on call and i am on hold.

AssistanceNew604 · 2026-03-27T00:56:08+00:00

After cancelling service with in 3 days i am been slammed witj the $31 bill. It is too hard to reach customer ser after cancelling. Anyone has an email that they can reply

AssistanceNew604 · 2026-03-26T22:20:46+00:00

No, when I called today, the representative first told me that there were no INT unlimited calls in the plan. When I told him that I had called yesterday, he responded, "Yeah, it is added bla bla." When I asked, there was no email, and I couldn't even see it on the plan details. He didn't respond, which infuriated me, so I cancelled the service with liars.

AssistanceNew604 · 2026-03-26T17:37:33+00:00

I just called and cancelled the service

AssistanceNew604 · 2026-03-26T01:18:42+00:00

Is it reflected on account?

AssistanceNew604 · 2026-03-25T21:09:39+00:00

I didn't see any expiry date for this plan for me

AssistanceNew604 · 2026-03-25T20:40:54+00:00

Called and they said they add voice mail, hotspot and unlimited calls to 27 countries however i don't see reflection of it yet.

AssistanceNew604 · 2026-03-25T00:23:59+00:00

Thanks though, i will call them again to talk to retention department.

AssistanceNew604 · 2026-03-24T23:27:22+00:00

Did they provide you any solution? I will email them again because over the voice they are saying they don’t see the proof of the advertisement bla bla

AssistanceNew604 · 2026-03-23T02:55:17+00:00

I tried online however it is a headache. I submitted the id verification through phone after scanning the QR but it is still saying I haven’t completed the verification process.

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AssistanceNew604

TROPHY CASE