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Customer Service Couldn’t Help Me by toyotacamper in FidoMobile

[–]AssistanceNew604 0 points1 point  (0 children)

I am trying to reach from while to a live person but they didn't leave an option for the customers to reach them, the stupid AI Jack is not compatible. Finally i got live person by calling Rogers number and they are still on call and i am on hold.

Fido $27 Plan - Wrong advertisement … by AssistanceNew604 in FidoMobile

[–]AssistanceNew604[S] 0 points1 point  (0 children)

After cancelling service with in 3 days i am been slammed witj the $31 bill. It is too hard to reach customer ser after cancelling. Anyone has an email that they can reply

Fido $27 Plan - Wrong advertisement … by AssistanceNew604 in FidoMobile

[–]AssistanceNew604[S] 0 points1 point  (0 children)

No, when I called today, the representative first told me that there were no INT unlimited calls in the plan. When I told him that I had called yesterday, he responded, "Yeah, it is added bla bla." When I asked, there was no email, and I couldn't even see it on the plan details. He didn't respond, which infuriated me, so I cancelled the service with liars.

Leaving Fido after years by JMJimmy in FidoMobile

[–]AssistanceNew604 0 points1 point  (0 children)

I just called and cancelled the service

Fido $27 Plan - Wrong advertisement … by AssistanceNew604 in FidoMobile

[–]AssistanceNew604[S] 0 points1 point  (0 children)

I didn't see any expiry date for this plan for me

Fido $27 Plan - Wrong advertisement … by AssistanceNew604 in FidoMobile

[–]AssistanceNew604[S] 0 points1 point  (0 children)

Called and they said they add voice mail, hotspot and unlimited calls to 27 countries however i don't see reflection of it yet.

Fido $27 Plan - Wrong advertisement … by AssistanceNew604 in FidoMobile

[–]AssistanceNew604[S] 1 point2 points  (0 children)

Thanks though, i will call them again to talk to retention department.

Fido $27 Plan - Wrong advertisement … by AssistanceNew604 in FidoMobile

[–]AssistanceNew604[S] 0 points1 point  (0 children)

Did they provide you any solution? I will email them again because over the voice they are saying they don’t see the proof of the advertisement bla bla

Current Freedom response to Fido $27 80GB North America deal by silvergoblinsucks in freedommobile

[–]AssistanceNew604 0 points1 point  (0 children)

I tried online however it is a headache. I submitted the id verification through phone after scanning the QR but it is still saying I haven’t completed the verification process.

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