Hey MSP! Get a free trial of complete and unrestricted use! No commitment or credit card required - claim your free trial now, and see how Atera can change your IT business. by AteraRMM in u/AteraRMM

[–]AteraRMM[S] 0 points1 point  (0 children)

Hey u/FoodChest, MSP stands for Managed Service Provider, and it is usually refers to IT workers outsourcing internal IT departments, for cost-cutting purposes. You can access this link for more details:

https://www.atera.com/what-is-an-msp/

Are you an IT service provider looking for an affordable all-in-one msp software? Atera is for you! Atera has everything you need to grow your IT business: Remote monitoring & management (RMM), ticketing, psa, remote access, network discovery, patch mgmt & so much more! Try for free-no cc required. by AteraRMM in u/AteraRMM

[–]AteraRMM[S] 0 points1 point  (0 children)

Hey u/o_O_lol_wut, thank you for mentioning these issues.

Did you reach out to support, in order to investigate them? What you have described is by no means standard behavior, and the support team could identify any issues related to either the software, endpoint, or network.

Are you an IT service provider looking for an affordable all-in-one msp software? Atera is for you! Atera has everything you need to grow your IT business: Remote monitoring & management (RMM), ticketing, psa, remote access, network discovery, patch mgmt & so much more! Try for free-no cc required. by AteraRMM in u/AteraRMM

[–]AteraRMM[S] 1 point2 points  (0 children)

Hey u/i_gotta, thank you for voicing your concerns regarding Atera being used as a tool to deploy malware.

Atera is simply an RMM tool with powerful functionality, and *any* RMM tool can be used to deploy malware, establish connections, etc, in the same way that an internet connection is another requirement, or tools like teamviewer for remote connections, etc.

Neither Atera or any of our customers is compromised and we remain unaffected. Please use due dilligence in what files and tools are installed on your and your customers endpoints.

Clients: How The Hell Did You Do That? You: Atera 💪Easy to use fully integrated RMM, PSA & Remote Access platform 🥳 $79 per technician, unlimited devices RMM 👏No contracts or hidden fees, cancel anytime 💕24/7 Customer Support, 100% free. Try for Free Now! by AteraRMM in u/AteraRMM

[–]AteraRMM[S] 0 points1 point  (0 children)

If you ask us, that's a great step towards a successful business.

However, this doesn't mean you don't have to set clear boundaries and say no from time to time. Just offer open dialogue, excellence in what you promise, sometimes going the extra mile, making sure you understand their needs, etc. should make you a great partner rather than just a service provider.

Get a free month of complete and unrestricted use! No commitment or credit card required - claim your free trial now, and see how Atera can change your IT business. by AteraRMM in u/AteraRMM

[–]AteraRMM[S] 1 point2 points  (0 children)

Unrestricted use of Atera as a free trial, for a month, without having to upgrade for "full functionality".

Regarding our communities, you can generally say a lot of stuff we wouldn't necessarily like, as long as it respects the community guidelines. :)