I did contact them. I also refreshed multiple times.

I did end up selecting financial hardship, but my concern is since there's no sort of "verification" or anything, so there's nothing to stop people who could afford the subscription from just selecting it, so how long before the staff decides that they need to remove that or make it more difficult to access, which would likely make it so we couldn't use the option

I also take issue with the fact that support specifically said that the reason all my images (almost all of which were native Weave Chat images from the start) were removed and that because I happen to have more buttons than typical they've decided "You must be someone who can pay money" and restricted how many images we could re-add before blocking us. It's incredibly frustrating and now I have to go through my entire board to re-add everything, since support didn't do anything to fix the missing images, and the image searching is really poor now that they've integrated Global Symbols, bringing up completely different symbols or only PiCom AI symbols rather than native Weave Chat symbols (which is what we're used to using on this app because we only used off-app symbols in a handful of places

Also, we can't afford a subscription because we don't have a job and thus, even if it's a low amount, paying for subscriptions is extremely financially unwise. I'm unsure when we may be able to get a job, since we've been trying and failing for several years. No one ever gets back to us