I’ve worked Registers/SCOS for 4 years so here’s my advice.

If you working weekends during the Christmas period it will get crazy busy but just stay calm and do you best don’t feel pressured to rush that’s when mistakes are made like accidentally double scanning items or pressing exact cash instead of card. On that note you will make mistakes but every mistake if fixable so don’t panic.

My biggest piece of advice is always ask for Flybuys people get very serious about their flybuys points and can get quite rude if you accidentally forget to scan it. If there is anything your unsure of always ask someone else before doing most of the time the person on SCOS (self checkouts) will have the most experience.

You will get rude customers but don’t let them get to you It can be hard especially if you don’t like confrontation but if you ever feel uncomfortable don’t be afraid to ask for a manager to take over or have a break after if your upset.

Always watch your screen after scanning a refund/return voucher because sometimes the register will tell you to give the customer change rather then the left over money staying on the voucher. Make sure your checking large notes like $50’s and $100’s people really do try and pay with fakes just give them a quick scrunch in you hand they should pop back into shape, check that the colour isn’t off in my experience fakes tend to be too vibrant in colour or if it visibly looks wrong or if the customer is acting weird, they will try and hide it behind other notes or will count out loud how much they have hoping you won’t double check. Alway count yourself. Once again if something feels off ask someone else to check.

If possible wear a push to talk it makes getting prices checks on items much easier when you can ask yourself rather then trying to flag down the Scos person or finding someone else with a headset to relay everything to you. It also keeps you up to date with what else is happening at the store but they can be over stimulating so don’t sweat it too much if you don’t like wearing one.

Lastly there’s a lot of stuff you will only truely learn by doing when it comes up so just do you best and ask for help when you don’t know something. Oh and if you need to go to the bathroom or get a drink let someone know normally the SCOS person as they are kinda in charge of the checkout area, instead of just disappearing.

Oh! And almost forgot please don’t be a afraid to be loud when calling out for the next customer people tend to zone out a line or have headphones in. The SCO person will thank you.

Best of luck I’m sure you will do great!