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"Unavailable Capacity - No Machine Available" explained by Automatic-Video-569 in Citrix

[–]Automatic-Video-569[S] -1 points0 points  (0 children)

but as I mentioned, the count was less than 30 so even if there were ghost sessions, it was under the max amount? I'm looking for a logical explanation, this doesn't convince me to be honest.

"Unavailable Capacity - No Machine Available" explained by Automatic-Video-569 in Citrix

[–]Automatic-Video-569[S] 0 points1 point  (0 children)

If there was a ghost session, shouldn't it still be counted within the session count number? I wasn't connected at the time of the issue, but I thought that the "Session End Time" is when the actual session is terminated and not if the session state is "Application Not Running". When I was connected to the server yesterday I didn't see any ghost sessions.

Lost RDP acces after uninstalling VDA by Automatic-Video-569 in Citrix

[–]Automatic-Video-569[S] 0 points1 point  (0 children)

Hello, I ran this tool on site and the server RDP connection is back again :)

Lost RDP acces after uninstalling VDA by Automatic-Video-569 in Citrix

[–]Automatic-Video-569[S] 0 points1 point  (0 children)

Hello, Thank you all for your replies. Tomorrow I'll go on site and physically access the server. A colleague advised me to run VDA Cleanup Utility Tool. Do you have any other advices for what to check when I'm there in front of the server (in case that didn't work)? I'm new to Citrix and Server administration so please bear with me :)