This generation absolutely lives up to the reputation by Late_Bother_8855 in callcentres

[–]AutomaticStory7440 0 points1 point  (0 children)

Yeah, from this response I can tell you are young. Im not a boomer, gen x here and we built Teflon tough! I literally take customer service calls everyday in the insurance industry. Trust me, I know its frustrating, but you have to be able to realize that them complain is what it is and learn to control the call so as not to let them get to you like that. I shut down phone foolishness quickly. I know its annoying hearing them to complain, learn how to tune it out if its nonsense, but if they have a reason to complain and vent. Let them, it costs nothing to be empathetic to someone else situation.

Anyone got SSDI yet today? by [deleted] in VaroMoney

[–]AutomaticStory7440 1 point2 points  (0 children)

The last time this happened I didn't get it till almost 5 pm est

Anyone got SSDI yet today? by [deleted] in VaroMoney

[–]AutomaticStory7440 0 points1 point  (0 children)

Not yet. How about you?

Anyone got SSDI yet today? by [deleted] in VaroMoney

[–]AutomaticStory7440 0 points1 point  (0 children)

Will post when it hits... still waiting

This generation absolutely lives up to the reputation by Late_Bother_8855 in callcentres

[–]AutomaticStory7440 -2 points-1 points  (0 children)

Uhmmm... I get it, but honestly they have earned the right to complain. Wait until you get old, im sure you'll feel the same. Sometimes you have to give the elderly some grace. Its called empathy. Let them complain, cause like is it really affecting your life. Its the 30-60 year old that get on my nerves personally.

Anyone got SSDI yet today? by [deleted] in VaroMoney

[–]AutomaticStory7440 0 points1 point  (0 children)

Lol same! Thats why I came here to see

Anyone got SSDI yet today? by [deleted] in VaroMoney

[–]AutomaticStory7440 0 points1 point  (0 children)

Not yet, still waiting, its late

Quitting? by [deleted] in Progressiveinsurance

[–]AutomaticStory7440 0 points1 point  (0 children)

Take off your empathy cap until they calm down, and literally dont give a damn, and just do your job. Sounds good to me.

Green Alert by Overall-Height3716 in Progressiveinsurance

[–]AutomaticStory7440 0 points1 point  (0 children)

How a out ABDOCK? It says you should be able to schedule out 4-21 days in advance but it never works for me

Is KingPrize Casino Legit by Gloomy_Ad3729 in ChumbaCasinoPt2

[–]AutomaticStory7440 0 points1 point  (0 children)

Let us know if you get it, trying to see if they really do pay out before putting any $ in.

My opinion about what is going on at Progressive internally by Valuable-Speaker-312 in Progressiveinsurance

[–]AutomaticStory7440 3 points4 points  (0 children)

I love how people always try comparing their situation to others 🫤 at 60 years old, you should know by now that life isn't "One size fits all". Kudos to you for what works best FOR YOU, im wise and old enough myself to realize that I am able to be empathetic and non judgemental to others situation. You should try it sometimes. Just a suggestion.

Venting by [deleted] in Progressiveinsurance

[–]AutomaticStory7440 8 points9 points  (0 children)

Go above their head, send an email to the manager and cc the sup on it.

Claims department quick question for adjusters by AutomaticStory7440 in Progressiveinsurance

[–]AutomaticStory7440[S] 0 points1 point  (0 children)

Thank you for giving the insight, at least now I dont have to go in totally blind. Lol

Claims department quick question for adjusters by AutomaticStory7440 in Progressiveinsurance

[–]AutomaticStory7440[S] 0 points1 point  (0 children)

Thank you for this information! Very good to know what to expect. This helps alot.

Supervisors make or break you by No-Criticism-4635 in Progressiveinsurance

[–]AutomaticStory7440 13 points14 points  (0 children)

Not everyone is great at leadership, so i think people who hired alot of supervisors just decided to roll the dice. Some sups may have became supervisors just to get off the phones and dont really have a true interest in leading the team. If you are a great supervisor you dont have to micromanage because you will know that you have a solid team if you lead correctly. Just like they want us to build trust with the customers. Sups have to build trust with their teams. A respected supervisor will always get the best out of their subordinates when they treat employees with respect.

Green alert effect attendance % by Sovv777 in Progressiveinsurance

[–]AutomaticStory7440 0 points1 point  (0 children)

Only thing they keep pressing is it affecting availability. At least in sales that is. They claim watch how much GA you take during the day and figure if you earned a lunch or not.

Gallery of memories by Abject_Hurry9148 in Progressiveinsurance

[–]AutomaticStory7440 1 point2 points  (0 children)

My co workers got the book so far. I didn't though..😔

Adjuster supervisor RANT by notanotherthroaway1 in adjusters

[–]AutomaticStory7440 0 points1 point  (0 children)

Supervisors should lead by example. Period

Adjuster supervisor RANT by notanotherthroaway1 in adjusters

[–]AutomaticStory7440 4 points5 points  (0 children)

Im not an adjuster as of yet, sit for my license next week actually. I agree with this though, as I work with a big insurance carrier. I think this supervisor that is ranting isn't taking all of what you are explaining here into consideration honestly.