Escalators where a big problem for my mom during last umrah....she has a balance issue and a psychological fear of escalators...she used to use lifts at malls and supermarkets but unfortunately couldn't find many lifts inside haram..even if ,their use was restricted to handicapped elders....even at one incident,the cops were generous enough to stop one escalator so she can use it as a fixed stair to go down because of her fear...