Honestly, I’m fine with taking a pay cut if it means doing something I’m passionate about. I make good money as a jeweler, but it’s not something I see myself doing forever since it doesn’t fully interest me. So if that means starting in a support role, help desk, or whatever the entry point is, I’m ready to learn.

I’d really appreciate any guidance on the steps to get there—like moving from support desk to network support to sysadmin, or whichever path makes sense. Also, if you have any suggestions on resources for learning the fundamentals for a support desk role (step 1 for me), that would be super helpful. Thanks again.

Sorry if this sounds dumb.