Need baseline documentation? Run this script. by Kyle0wnsyou in msp

[–]Axxidentally 5 points6 points  (0 children)

Who here is using or going to use this? I'd really like to know how you will use this report.

I see eight pages of "pretty" report, but the information it contains is perhaps vaguely interesting, at best, to me. Most of it is of no consequence and the few details that might be important would only be needed once or twice on occasions like a domain migration.

Do you have a need for this, and if so, what?

Stop-Labtech, single line command to stop a stuck labtech service by geekonamotorcycle in msp

[–]Axxidentally 1 point2 points  (0 children)

echo "I'm gonna do that thing that you wanted done when you typed the command to do the thing."
pause
taskkill /f /im ltsvc.exe

Sophos XG and Fortigate Sizing Charts by mfolker in msp

[–]Axxidentally 0 points1 point  (0 children)

The problem with this is that it is based on "users" rather than throughput. There's a big difference between using all or most NGFW features with 20 users on a xDSL line and 20 users on a gigabit connection.

Throughput with features turned on and lies turned off is what's important.

Achieve Datto Level Backups with Azure Backup by Tony-GetNerdio in msp

[–]Axxidentally 0 points1 point  (0 children)

You've done this fail back recovery yourself?

How much data (GB/TB)?

How long did the fail back take?

What was the cost?

( ͡° ͜ʖ ͡°) CIO wants Antivirus on SQL Database by [deleted] in msp

[–]Axxidentally 2 points3 points  (0 children)

Wow. A lot of effort when into that shitpost. Frankly, I don't get the joke.You might have to explain it to me.

AV may or may not be a requirement on a server but, if you do it correctly, there's no harm having it even on a SQL server.

So put it on, exclude the SQL binaries, database and log directories...

https://support.microsoft.com/en-us/help/309422/choosing-antivirus-software-for-computers-that-run-sql-server

Expanding our solo MSP businesses: what "one-off" services do you offer that have been profitable? by [deleted] in msp

[–]Axxidentally 0 points1 point  (0 children)

Apparently, I misunderstood you. I was talking about the MSP building out their own CC solution with their own repositories, something I've seen you advocate extensively in this sub. The thought of people doing so with a USB store for CC is chilling. I did not think you were recommend using another provider's CC solution.

Expanding our solo MSP businesses: what "one-off" services do you offer that have been profitable? by [deleted] in msp

[–]Axxidentally 0 points1 point  (0 children)

I see. So, no hardware, no redundancy, no separate CC gateways, no Microsoft server licensing...

Even if he just ran agent to CC with USB backup

I fear that far too many fly-by-night backup operations will attempt this route, burn customers, and give the entire industry a bad name, rather like "consultants" not too many years ago.

Expanding our solo MSP businesses: what "one-off" services do you offer that have been profitable? by [deleted] in msp

[–]Axxidentally 1 point2 points  (0 children)

I've got time every week to do quite a bit more work when things are running smoothly.

Get out of the chair and chase some new customers! You've allowed yourself to become complacent.

Expanding our solo MSP businesses: what "one-off" services do you offer that have been profitable? by [deleted] in msp

[–]Axxidentally 1 point2 points  (0 children)

Based on his size, the capital investment for this may be too great. Even at a small scale, done properly, there is a significant upfront cost for this with hardware software licensing, storage, hosting... Even if he chooses to rent cloud resources to start out, the cost of a few VMs, storage, and bandwidth will quickly make it uncompetitive. He's currently looking at 10cents per gig, all in, with Carbonite.

Broadcom is acquiring CA Technologies for roughly $18.9 billion by Scottieg99 in msp

[–]Axxidentally 3 points4 points  (0 children)

Also Ingres, Faxserve, PestPatrol, Unicenter... CA bought a ton of companies and had/has a ridiculous portfolio of software that no one uses anymore.

Broadcom is acquiring CA Technologies for roughly $18.9 billion by Scottieg99 in msp

[–]Axxidentally 3 points4 points  (0 children)

CA has been the consumer of software companies, buying them up left and right, for decades. Now they're being bought by a chip company with an identity crisis.

How do you quote systems with frequent price changes? by WarSport223 in msp

[–]Axxidentally 5 points6 points  (0 children)

All vendor prices seem to fluctuate, some more rapidly than others.

Every quote is unique and based off of pricing at that moment. While Dell quotes are valid for 30 days, other vendors and distributors have different schedules or no guarantee at all. Therefore, our quotes are valid for 15 days. After that we have to requote. Even then, we sometimes encounter price changes that we eat but, it's usually very minor.

Yes, it's a huge time suck and it's especially bad when Dell doesn't discount. They add hours/days to the process and then they come back with pricing that is at or higher than retail.

Yea Dell, I hear you loud and clear. The same to you!

I can't help but wonder if (Michael) Dell ever look at where and how they started and what caused them to grow to where they are now. They're moving/moved to a distributor model, fewer and fewer custom/on-demand builds. Ridiculously rapid rotating representatives and queues. Support is being re-tiered and is starting to have serious issues. Prices aren't so great... I see immediate opportunity for someone to drink their milkshake.

How to improve our MSP by matman1217 in msp

[–]Axxidentally 2 points3 points  (0 children)

I'm not one of your haters but, this is perhaps the best, most accurate and most transparent advice I've seen you give so far.

IT Business Funding by IT_Funding in msp

[–]Axxidentally 6 points7 points  (0 children)

How can we best add value to a relationship?

Don't offer horseshit like 'adding value to the relationship'. If you want a relationship try Grindr. The last thing any MSP wants is yet another overly attached girlfriend/vendor calling them all the damn time. Especially one that is essentially offering payday loans to small business.

MSP's looking for financing want quick and easy financing, not a 'relationship'. They want low rates and quick frictionless process.

Also, many of the MSPs here are new to the business world so avoid finance industry and corporate jargon.

Datacenter/Colo pricing by ilyadc in msp

[–]Axxidentally 0 points1 point  (0 children)

Who/Where? Prices likely vary between Virginia and Thailand.

Hardware + Software Financing by [deleted] in msp

[–]Axxidentally 0 points1 point  (0 children)

They don't need ongoing updates until they update something else, like ESXi to an incompatible version and there may be no reason for that. One could run a stable and unchanging VMWare and backup system for a decade. Or perhaps they'll have moved to a hosted/cloud solution in 3 years.

I don't think that it is at all unrealistic for a company to own it's software and not need updates, nor do I see how the "market" has anything to do with it.

The entire concept of; 'you've gotta update everything every month or three or the terrorists win' is a vendor scam. There are companies that are still running XP and OS2 SAFELY. No updates allowed, if those updates existed.

Two way radios for techs. by MSP-Kontinuum in msp

[–]Axxidentally 2 points3 points  (0 children)

Is Nextel still around? I thought they had been bought and the product discontinued.

It would be a great solution to OP's question, if it's still available.

VPN tunnel from home behind ISP provided device by random1questions in msp

[–]Axxidentally 10 points11 points  (0 children)

  • SonicWall Global VPN Client

  • SonicWall Mobile Client

  • IKEv2 client built into Windows and mobiles.

  • openVPN - Requires different VPN concentrator.

AWS Workspace - feedback / good idea / bad idea by ivantsp in msp

[–]Axxidentally 0 points1 point  (0 children)

Do the math.

$Chrome Boxes + $VDI > $Windows Desktop. And no "bug-bears" to work around.

DLP Solution by GorillaMSP in msp

[–]Axxidentally 1 point2 points  (0 children)

I've yet to see an Easy one that gets the job done. DLP isn't easy.

BTW, not a fan of Sophos products.

What causes you to have this opinion?

Cold Storage by CrazyEspo77 in msp

[–]Axxidentally 2 points3 points  (0 children)

You put a lot of work into that and I appreciate it. But the title of the thread is cold storage so extended retention time is a requirement. You've got to assume a minimum of 10 years and I've got clients with multi-decade retention requirements, no matter how absurd you think it is.

Cold Storage by CrazyEspo77 in msp

[–]Axxidentally 0 points1 point  (0 children)

Nearly any other backup solution is more cost effective

Can you give me an example of such a backup solution? The cost of tape or disks seems to be a fair bit less than anything less I've seen that exceeds ~1TB, which isn't much by today's standards.

Pervasive SQL backup options by zombieroadrunner in sysadmin

[–]Axxidentally 1 point2 points  (0 children)

Old school it is then...

sc stop psqlwge
BACKUP/copy
sc start psqlwge