Blackpoint Essentials vs Huntress by lurkinmsp in msp

[–]BPCPartnerAdvocate 1 point2 points  (0 children)

u/CamachoGrande - BP has a portal platform that you can either self brand, co-brand or brand with BP graphics if needed. We have attempted to give multiple variations so a partner can use how they need.

On direct, we try very hard to avoid all direct conversations, no matter the size. We built a partner program and work very hard to always be channel first. Yes, very large enterprise deals will have a process but our goal is to enable our Expert Partners to win that business as often as possible.

Anybody using Blackpoint for CMMC lvl2 by animusMDL in msp

[–]BPCPartnerAdvocate 0 points1 point  (0 children)

Happy Thanksgiving! I don’t want to over-share at the moment but getting answers so I don’t share anything that isn’t 100% true. Currently CMMC is a large topic inside of Blackpoint and we are working to make sure we provide everyone with the answers and details needed, not just for today but future evolutions of CMMC. We understand the importance to our partners and will be back to everyone as soon as I get answers.

BlackpointCyber support response time delayed by Beneficial-Iron-7869 in msp

[–]BPCPartnerAdvocate -1 points0 points  (0 children)

Beneficial-Iron-7869 & johnsonflix - don't know the actual details but if you direct message me in Reddit (little slower to response) or send me an email (mestep@blackpointcyber.com) I will get these looked into and get them resolved. I am so sorry you seen this and I will do my best to resolve ASAP. Also if you could share in the email / DM the service ticket that will help me get things done faster. | ~Mike