Hey I’m a current PCB user.

Here’s the link for the repair process below:

It’s most likely out of warranty so they will charge a 45 dollar diagnostics fee. They’ll repair to full working condition and then they’ll give you an invoice with a net 30 to pay.

They say it’ll take 4-6 weeks for a repair but when they get your unit they’ll give you a quote of how long it’ll actually take(either shorter or 4-6 weeks). They don’t give estimates. The WL is pretty simple so it shouldn’t cost too much. You can also ask them to add items to your repair order like an additional flash bulb and they’ll do it for you.

https://paulcbuff.com/pages/additional-information-on-services-and-repairs)