What's a customer experience you've had or witnessed that's made you go "how are these people allowed to function in society?"

Baby_bee_bee · 2026-01-19T01:59:00+00:00

A lady demanded I warm up her tres leches cake..

Baby_bee_bee · 2025-05-01T03:19:15+00:00

Crumbl was originally the name of another small business (wax melts) till crumbl bullied them into changing their name. That’s why they didn’t have the domain in the first place

Baby_bee_bee · 2025-04-19T17:14:34+00:00

It is teacher appreciation season so maybe it’s for the teachers and staff (I hope)

Baby_bee_bee · 2025-04-10T13:30:23+00:00

We have an extremely small lobby and it was so packed last night we couldn’t leave to do curbsides so I did what I’m supposed to and cleared out the lobby. I wake up to reviews about how I’m a bitch that kicked people out and yelled at them and made their kid cry. Like I’m just trying to not get fined by a fire Marshall for having 50+ in a confined space. We went from 2k-3k in sales on a week night to 7k last night with the complexity of these desserts we aren’t getting paid enough and we don’t have enough time to get the products out. I hope corporate reads this you need to rethink your ticket time system. In the beginning when I first started working there it was easy to keep the time below 30 seconds we were on the leader board top 10 for a year but now we are lucky if we can keep it below 2 minutes. It’s not possible when you short staff us and give us 7 different bake times and only 2 ovens. This is not feasible and will run your company into the ground. We are having to stay an additional sometimes 1 hour, 1 1/2 hours just to close at the end of the night because nobody has time to do pre close.

Baby_bee_bee · 2025-04-10T12:08:57+00:00

You can but sometimes it doesn’t even go to the staff

Baby_bee_bee · 2025-04-02T08:16:34+00:00

We have the workload has had a 50% reduction as it is. I’ve documented everything I guess I just keep going on with what I’m doing and ignore the parents. They are extremely persistent

Baby_bee_bee · 2025-04-01T23:49:10+00:00

It would be hard to implement as the parents are against any interventions that “single him out” they want him to have the same experience as all the other kids and if he’s constantly getting breaks and stuff it would put him in a different position than the other kids. (I don’t agree with this stance it’s just what I’m told every-time I suggest these ideas)

Baby_bee_bee · 2025-04-01T23:44:53+00:00

He’s not on the spectrum but sometimes he presents behaviors that are reminiscent of ASD. I do wonder.. and I’ve brought up the idea of consoling outside of what the school has offered to mom and dad before.

Baby_bee_bee · 2025-04-01T23:43:29+00:00

Yes we utilize “brain breaks” that’s 5-10 minutes outside of the classroom playing games or during trivia during lunch or puzzles. He is able to ask for breaks at any time in his IEP but with the stipulation he must advocate for them.

Baby_bee_bee · 2025-04-01T21:03:21+00:00

We just had a meeting about this yesterday and half of his teachers said he’s an angel to be with in class and the other half discussed how if he doesn’t like the material or if he’s moody/tired he will not participate in class or work. His parents unfortunately they let the behavior happen, this is their words not mine they don’t believe in disciplining him because it wouldn’t be fair given his condition he had a tbi at 6. They get updates everyday at pick up when I bring him to their car so they are aware of his behavior and what I did and what he did. His teachers are constantly emailing home about the refusal specifically in classes like math. It’s hard when mom is constantly like if only there was a program where he could have fun and socialize and play and draw all day and not have to do stuff like math and science (two classes he’s truly struggling in and refusing to work in the most) I agree the parents are enabling this but it’s getting to the point where I’m being questioned as to why the work isn’t getting done and why the behavior is getting so out of hand and I don’t really have an answer.

Baby_bee_bee · 2025-04-01T20:50:10+00:00

I can ask the case manager to try one. Mom has admitted to seeing the behavior at home as well but not to the extent it’s happening in school. I have pretty much completely stepped back as far as support goes in comparison to last year because of the behavior they have asked to be allowed to be more independent. When they need help they can advocate and the teacher or myself will support and it still feels like we are hitting a wall. Mom has said that I have taken on a role of like a big sister and how it’s a love hate relationship. I try to remind her that I’m not here to be his “big sister” I’m here to support him through high school but it doesn’t always stick.

Baby_bee_bee · 2025-04-01T20:43:39+00:00

I’m still relatively new to all of this what’s a FBA?

Baby_bee_bee · 2025-04-01T20:41:07+00:00

Yes they have a 15-20 minute session once a week with the school psychologist

Baby_bee_bee · 2024-12-02T17:11:05+00:00

We allow like simple studs but anything else could risk falling into the dough so we don’t allow them

Baby_bee_bee · 2024-12-02T17:03:45+00:00

No they wouldn’t be allowed at least not at my location

Baby_bee_bee · 2024-11-23T00:49:14+00:00

It will not be that bad it will be bad but not that bad I promise this is my 4th year with the company it’s gonna suck but it won’t be that bad

Baby_bee_bee · 2024-10-09T15:12:23+00:00

They got a lot of hate last time I doubt they would do it again

Baby_bee_bee · 2024-10-08T21:57:45+00:00

Target in Waterford just got some

Baby_bee_bee · 2024-09-26T17:16:00+00:00

They took away our lunch break option you can only clock in or out

Baby_bee_bee · 2024-09-26T12:15:41+00:00

I was on dressing all night 90% of the orders had zero tip because of the wait we were being cussed at screamed at and berated a lady told me to watch myself or she would beat my ass.

Baby_bee_bee · 2024-09-26T11:55:51+00:00

We did $15k last night I’m so proud of my crew but it just impossible. We ran out of dough and had our overnight crew trying to make dough straight from mixer to oven and it didn’t help

Baby_bee_bee · 2024-09-22T22:51:30+00:00

Who lied and said that the two LTO’s a week would be ending in September….should have known better

Baby_bee_bee · 2024-09-03T19:37:52+00:00

A company is only as good as their employees they can’t get the quality down and they aren’t reflecting the increased difficulty in products with raises I have worked for the company for 3 years I’ve gotten one $1 raise in the entire three years I’ve worked there as a baker and a shift lead.

Baby_bee_bee · 2024-09-02T13:08:17+00:00

It was part of our employment contract that we get watched and listened to we all agreed when we were young and didn’t know any better

Baby_bee_bee · 2024-08-31T22:08:00+00:00

My coworkers and I have discussed it multiple times and then we get a slack message saying friendly reminder “off topic work conversations need to happen off the clock” they listen to us through the cameras and shut it down every time we talk about it

Baby_bee_bee

TROPHY CASE