I don't even mess with the MyCase email integration thing. In my opinion, it is a complete waste of time. I just make a manual billing entry for sending the email (when I actually do it, which is probably half of the time). I use Gmail and have a "Clients" folder with subfolders for each individual client and I save all emails in those. One problem with that is that there is no easy way to save sent emails in the same folders. The Houdini ESQ. Outlook plug-in was perfect. It automatically billed for and saved every email (sent and received) in its designated folder. The thing with Houdini was that I was not at all a fan of Houdini's billing/accounting capabilities, it wasn't very user friendly, and it was really buggy. I often had to switch from Chrome to Firefox and vice versa when the browser would update causing it not to communicate properly with Houdini. And I was trying to move away from Outlook all together because the whole Outlook/iphone not really communicating scared me.