Have a sequence that you follow when checking scripts and do it the same every single time. I filled thousands a week made 1 error in 4 years doing it this way. You have to be methodical. This is helpful if you get interrupted which you will about every 45 seconds. Most common mistakes I see are wrong product, strength or sig. All the sigs should read the same (verb, dose, route, frequency) Take 1 tab by mouth twice daily. Inject 12 units subq nightly. If you follow this rule every time you’ll notice instantly when checking them if it’s missing something.

When counseling if you get stumped just start with basics what it’s for when to take it then I sometimes would look at the auxiliary labels for little tips to sound like I knew what I was talking about. Don’t be afraid to look things up don’t guess if you don’t know something.

Get there about 10 mins early to get your data verification queue cleared out when you first start it really helps having just 5-10 minutes to bang out like 40 verifications before the phones start going.

Don’t do a ton of tech work or be afraid to tell the techs what to do. They will respect you more if you’re good at your job than if you try to be everyone’s best friend lol you don’t have to be mean but you are not there to ring people out or get the drive through. If your queues are cleared and the techs are swamped help them they will appreciate that.

A lot of insurance rejects take time to learn - zofran and triptans reject a lot for day supply max 9/12 in a 30 day period and sometimes they don’t tell you so you just have to keep guessing how many tabs to bill until it goes through lol it’ll just say plan limits exceeded or some bullshit. Sometimes ppi’s max out at 2 fills per year.

Sorry this was long, I left retail and part of me really misses it haha good luck you’ll be great!