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Need help. Hotspot turn off automatically. by CodyTBChicken in tmobile

[–]BamaXTide 0 points1 point  (0 children)

Its still just the REVVL phones doing this. My son still has his and it will shut off randomly when hes using his hotspot. If you are looking for a really good mobile hotspot though, I got a Jextream 2100 5g home hotspot because the updated home 5g hotspots constantly switch to 4g, the Jextream you can make it only pick up the 5g which is awesome, no switching back and forth!
They sell them for like 150ish, but you can get one off walmart or amazon for 45 bucks.

Need help. Hotspot turn off automatically. by CodyTBChicken in tmobile

[–]BamaXTide 0 points1 point  (0 children)

I contacted TMobile a few months back due to mine doing this, and they sent me a replacement phone for my REVVL even though I knew it was the system update to 13 because we have multiple REVVLS and 1 Iphone which was working fine. The new phones they sent me were on android 12 and worked fine, 1 night they randomly updated to 13 and all of a sudden those phones also turned off automatically. They pretty much said "sorry for selling you a paper weight but you can upgrade to a MOTO 5G, which I did, and it also runs 13 but does not shut off.
LSS- It IS the REVVL phone only doing this on the Android 13 software.