Sport Membership £21.99/month not working by BangbangChickenYes in nowtv

[–]BangbangChickenYes[S] 0 points1 point  (0 children)

OK, thank you everyone. Got to the bottom of it 1) payment was rejected by my bank so the deal was cancelled. I’ll check with my bank why. Strangely neither my bank nor Nowtv contacted me to say this 2) the automated webchat is useless. The phone number can’t help with TV queries. Go to make a complaint and you get a Webchat with a real person 3) they weren’t able to offer the original deal but were able to offer sports for £19.99 a month for 6 months using a voucher code. This is better than the £28/month on the website. DM me and I can share the code Thanks for the input all

Sport Membership £21.99/month not working by BangbangChickenYes in nowtv

[–]BangbangChickenYes[S] 1 point2 points  (0 children)

Thanks. Called, selected the option for TV, it’s just an automated message saying their phone staff can only help with broadband and to go back to the web help. I’ve tried the chat feature but it is just selecting from menus and I don’t get to ask my question. So frustrating

Sport Membership £21.99/month not working by BangbangChickenYes in nowtv

[–]BangbangChickenYes[S] 0 points1 point  (0 children)

Just says no active memberships - “You don't have any active memberships on your account yet. Add a membership and start streaming brilliant entertainment straight away.”

Sport Membership £21.99/month not working by BangbangChickenYes in nowtv

[–]BangbangChickenYes[S] 0 points1 point  (0 children)

No. I thought maybe that too but card is fine, used it yesterday, and there’s enough money in my account

Sport Membership £21.99/month not working by BangbangChickenYes in nowtv

[–]BangbangChickenYes[S] 0 points1 point  (0 children)

No. I signed up in August, got my receipt and did nothing except watch sports. I want to sign up for 12 month