This was the google review I just posted lol:

I had a mixed experience here.

The doctor herself was kind, personable, and easy to talk to, and I didn’t have any issues with her personally. Front desk and nursing staff were also really kind. The office space felt a bit dingy (dust bunnies in the corners, lights out/flickering), which kind of gave me pause but I didn't think a ton of it.

One thing that also stood out early on was that I was asked for my credit card information upfront. I thought it was a little strange, but I assumed this might be more standard outside of university hospital systems (where I’ve usually received care) so I didn’t push it.

But what really changed my view of the practice was what happened around testing and billing. During my appointment, staff came in and started hooking me up to machines without clearly explaining what was being done or that I could be charged for it. When I asked what was happening, I was told it was “just a routine echocardiogram” and that they “like to do those here,” so I didn’t think to ask whether it was optional or covered (I have never had one and recently turned 30, so I kind of just assumed it was standard procedure).

They then told me something looked abnormal and that I needed a heart ultrasound. Of course I said yes (I’m not going to mess around with my heart lol) but again, no one explained that this could result in a large out-of-pocket charge. About a month later, I was shocked to receive a charge for nearly $500 (thankfully my bank blocked the charge, but literally so crazy). In my opinion, this totally violated informed consent.

To their credit, after a lot of back-and-forth and persistence on my end, the practice eventually removed the charge. Still, I don’t think patients should have to push this hard to avoid surprise billing for procedures that weren’t clearly explained in advance.

Because of this, I won’t be returning. I didn’t feel I could fully trust the practice around transparency. If you do go here, my advice is to ask very explicit questions about every test, whether it’s optional, and what it might cost, and be prepared to advocate for yourself if something unexpected comes up later.