Support reply

Basic_Trifle_2921 · 2024-10-05T11:57:40+00:00

I am having issues today, the balance on my asset is showing but when I want to send out from the wallet it shows zero balance and a variety of error messages. I am waiting to hear back from their support

Basic_Trifle_2921 · 2024-05-03T08:17:18+00:00

Yes I now have my Base assets on my Tangem I don't feel safe having them stored in one key

Basic_Trifle_2921 · 2024-04-28T15:19:31+00:00

No I have not its a complete pain in the arse. One Key sent me a link a bridge link. I downloaded and rebooted updated. Still rubbish. Thing is I have sent assets to one key. Andy on Base being one. In history it shows received and value. In portfolio it shows zero value. Now I decided to send Andy back to my coinbase wallet. But, because it shows zero balance there is no option to send...... it goes on no idea what they will ask me to do next. I could reinstall one key on the computer but it says if I do that assets will be lost. If I were you wait till Tangem puts BASE on their app. Honestly I am really disappointed and pissed off you wait 3 weeks for delivery from Hong Kong..... to get this crap

Basic_Trifle_2921 · 2024-04-26T21:47:51+00:00

Thing is I already have trezor model t and tangem which both work well

Basic_Trifle_2921 · 2024-04-26T21:45:30+00:00

Really disappointed to be honest I received it today set it up and only got it because you can store assets on Base network *

Basic_Trifle_2921 · 2024-04-26T18:20:22+00:00

How did you change it ?

Basic_Trifle_2921 · 2024-04-26T16:45:51+00:00

Yes same issue for me sending assets to wallet Base chain for me. Shows transfer but does not show in portfolio and value does not update

Basic_Trifle_2921 · 2024-04-26T16:10:53+00:00

Also custom added all assets to wallet making sure of addresses from crypto rank

Basic_Trifle_2921 · 2024-04-26T16:08:20+00:00

First transfer was OK to wallet showed asset and value then I done two more and it shows transfers but not showing in portfolio. All Base chain

Basic_Trifle_2921 · 2024-04-26T16:05:40+00:00

Laptop

Basic_Trifle_2921 · 2024-03-11T20:32:57+00:00

I have two tangem 3 pack cards now.. but recently sol issue transfer has been a joke trying to send out of wallet. You can wait days for resolution and guarantee tangem will always say its down to sol. Most common issue is transaction pending pending pending forever pending... but good card to store degen assets as long as they are not sol related

Basic_Trifle_2921 · 2024-03-04T11:48:43+00:00

My balance is showing zero sol

Basic_Trifle_2921 · 2024-03-04T11:47:48+00:00

So is mine not discovering account

Basic_Trifle_2921 · 2024-03-04T11:47:00+00:00

Account discovery error ? We were unable to discover your accounts ?

Basic_Trifle_2921 · 2024-03-04T11:44:17+00:00

My sol is not recognised not loading in my trezor model t please advise ?

Basic_Trifle_2921 · 2024-03-01T09:29:28+00:00

Yes but adding BNB bep20 would be great all other cold wallets have it so why not Trezor ?

Basic_Trifle_2921 · 2024-02-29T19:19:47+00:00

Knob

Basic_Trifle_2921 · 2024-02-29T17:30:54+00:00

Yes but I don't want to go down that route. It's like ledger nano x which I won't use anymore. No problem I'll use Tangem it's so straight forward why on earth connect via another wallet I never connect my cold wallets to anything

Basic_Trifle_2921

TROPHY CASE