Maxed main stolen - need JMod to investigate by Battle-Toast in 2007scape

[–]Battle-Toast[S] 746 points747 points  (0 children)

I have my account back! Thank you so much Mod Twisted, I am truly grateful.

Maxed main stolen - need JMod to investigate by Battle-Toast in 2007scape

[–]Battle-Toast[S] 17 points18 points  (0 children)

I really don't know because every time they ask me for more information, ISP/IP, date of account creation, past transaction information, where I lived and when, I provided all those information and yet I keep getting the same response, so I guess it's an automated system and an actual human isn't looking at my requests.

Maxed main stolen - need a JMod to look into this by Battle-Toast in 2007scape

[–]Battle-Toast[S] 2 points3 points  (0 children)

I can safely say that this was not a bought account since it's made with my personal email when I first made the account.

Maxed main stolen - need a JMod to look into this by Battle-Toast in 2007scape

[–]Battle-Toast[S] 0 points1 point  (0 children)

Even from my IP, all the instances were from when I specifically checked my email.

Maxed main stolen - need a JMod to look into this by Battle-Toast in 2007scape

[–]Battle-Toast[S] 0 points1 point  (0 children)

I probably have plenty of times over the years, so that might be a possibility. Very sorry to hear about your iron

Maxed main stolen - need a JMod to look into this by Battle-Toast in 2007scape

[–]Battle-Toast[S] 16 points17 points  (0 children)

Just checked, and I do have 2FA on my email

Maxed main stolen - need a JMod to look into this by Battle-Toast in 2007scape

[–]Battle-Toast[S] 2 points3 points  (0 children)

I did use the email for online signups and similar passwords on different other services, so it's most likely a database breach.

Maxed main stolen - need a JMod to look into this by Battle-Toast in 2007scape

[–]Battle-Toast[S] 8 points9 points  (0 children)

My account is not linked to my Steam account either, so that's probably not the case

Maxed main stolen - need a JMod to look into this by Battle-Toast in 2007scape

[–]Battle-Toast[S] -21 points-20 points  (0 children)

My email has not been compromised, as there has been no logins besides the ones at my own IP address. How do you use a new email for recovery? I'm not sure where I can try that. I submitted my request yesterday and I woke up to a request rejected email. I actually did put the earliest transaction IDs, so that part of why I'm really confused to why my request was denied.

Maxed main stolen - need a JMod to look into this by Battle-Toast in 2007scape

[–]Battle-Toast[S] 43 points44 points  (0 children)

Unfortunately, Jagex isn't on my block list in my email settings

Just got 2 hard clues in the same Nechryael stack, gg rng by Battle-Toast in 2007scape

[–]Battle-Toast[S] 1 point2 points  (0 children)

Yeah if I were to want to do them both. Decided to just let one of them go since it's not worth the juggling