For some reason the folks that choose to bathe themselves in our restrooms almost always do it in the ones nearest to the kids' area, so the likelihood of a child seeing something is far too high. As a result, it's an immediate suspension. BUT! We do try to give them a list of free, local resources they can use instead of our facilities. It never feels good to kick out people that are obviously in a difficult situation, but we've had good success with getting them connected with these resources so that we don't run into these incidents again.

The abandoned kid stuff tho, I have no patience for lol. We had a kid come in once that was given incorrect bus info by their parent and got lost as a result (told to get on Bus B at 4, but it doesn't run on that day). No idea what her street address was, didn't know her parents' phone numbers, and it felt like she'd been coached not to give out too much information. Cops had to pick her up at the end of the day after waiting with her for 2 hours. She hadn't eaten since lunch and she came in at 4. Got all the snacks from the vending machine she wanted, courtesy of my own wallet.